SIMs and plans

Solve common mobile issues, learn about freestyle contracts and how to change your plan.

 
 

SIM problems

How to get a replacement SIM

Why has your phone or SIM card stopped working

Plans

How to change your plan

What's a freestyle contract?

Returning your mobile

Premium rate services

Ending your contract

How to pay off your mobile early

Insurance and claims

Mobile FAQ's

On the lookout for the right mobile plan for you? Our Compare Sim Only page can help you out!