Forgot Username

Residential
Business
Virgin TV Anywhere

Search

My Virgin Media
- My Virgin Media
- Sign In
- Reset Your Password
- Recover Your Username
- Register
- My Profile
- Switch Account
  
  Click to open overlay
  
  Close
  
  Switch Account View
  
  Choose an account to switch subscription
  
  Admin user
  
  {{account.addressLine1}} {{account.addressLine2}} {{account.addressLine3}}
  View
- Sign Out

Switch Account

Click to open overlay

Close

Switch Account View

Choose an account to switch subscription

Admin user

{{account.addressLine1}} {{account.addressLine2}} {{account.addressLine3}}
View
Sign Out

Webmail

navigation.main.button

home
Bundles
- Back
- Overview Bundles
- Learn
  - Back
  - Learn about our Inclusives
- Shop
- Support
  - Back
  - Frequently Asked Questions
- Offers
Broadband
- Back
- Overview Broadband
- Learn
- Shop
- Support
- Offers
Television
- Back
- Overview Television
- Learn
- Shop
- Support
- Entertainment
  - Back
  - Television
  - Movies
Mobile
- Back
- Overview Mobile
- Learn
- Shop
- Support
- Offers
Smart Home
- Back
- Overview Smart Home
- Learn
- Shop
  - Back
  - Buy Smart Home Products
- Support
  - Back
  - Smart Home Support
- Offers
Upgrade
Support
- Back
- Overview Support
- Getting Started
  - Back
  - Setting Up
- Support By Products
  - Back
  - TV
  - Broadband
  - Home Phone
  - Mobile
- Account & Billing
- Videos
  - Back
  - Video Guides
- My Virgin Media
  - My Virgin Media
  - Sign In
  - Reset Your Password
  - Recover Your Username
  - Register
  - My Profile
  - Switch Account
    
    Click to open overlay
    
    Close
    
    Switch Account View
    
    Choose an account to switch subscription
    
    Admin user
    
    {{account.addressLine1}} {{account.addressLine2}} {{account.addressLine3}}
    View
  - Sign Out
- Webmail
Basket
Residential

Country

Recover my username

To recover your username, please enter the account details requested below.

Please enter account number Account Number

Please enter your account number

Please enter surname Surname

When filling in the surname of the Virgin Media account holder, only use the last word in your surname.

Please enter vat number Vat Number

Forgot your password?

If you have a Virgin Media account, but have not registered with My Virgin Media, then you will not be able to use this flow. Register now

If you are a business customer, please submit your business name in place of your surname.

Country

Choose customer type

We have found multiple accounts. Which type of account are you trying to add?

TV/Broadband Mobile

Please enter contact number Contact Number

Please enter mobile number Mobile Number

Country

Recover my username

We've found you.

The username registered with this account is {{info.foundUsernames[0]}}

We've found you. There is more than one username linked to this account.

Please choose the one you would like to use to sign in to your account.

{{username}}

Forgot Username

About Virgin Media

About Us
Announcements
Press
Careers

Digital Insights
Why choose Virgin Media
Code of Practice
Corporate Social Responsibility

Terms

Terms and Conditions
Terms of Use
Usage Policy
Price List

Cookie Policy
Privacy Policy
Cooling off Period
Anti Piracy
Statement ComReg Notice

Contact

Contact Us
Social Media
Accessibility
Construction Industry

Residents Association
Virgin Media Store Locator
COVID-19 Update
Fraud Hub

©2020 Virgin Media. All Rights Reserved
Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. D01 C9W8