Forgot Username

Residential
Business
Virgin TV Anywhere

Search

My Virgin Media
- My Virgin Media
- Sign In
- Reset Your Password
- Recover Your Username
- Register
- My Profile
- Manage Accounts
- Switch Account
  
  Click to open overlay
  
  Close
  
  Switch Account View
  
  Choose an account to switch subscription
  
  Admin user
  
  {{account.addressLine1}} {{account.addressLine2}} {{account.addressLine3}}
  View
- Sign Out

Manage Accounts
Switch Account

Click to open overlay

Close

Switch Account View

Choose an account to switch subscription

Admin user

{{account.addressLine1}} {{account.addressLine2}} {{account.addressLine3}}
View
Sign Out

Webmail

navigation.main.button

home
Bundles
- Back
- Overview Bundles
- Learn
  - Back
  - Learn about our Inclusives
- Shop
- Support
  - Back
  - Frequently Asked Questions
- Offers
  - Back
  - Naked Broadband
Broadband
- Back
- Overview Broadband
- Learn
- Shop
- Support
- Offers
  - Back
  - Naked Broadband
Television
- Back
- Overview Television
- Learn
- Shop
- Support
- Offers
  - Back
  - Naked Broadband
Mobile
- Back
- Overview Mobile
- Learn
- Shop
- Support
- Offers
  - Back
  - Existing Virgin Mobile customer offers
Watch and Play
- Back
- Overview Watch and Play
- Stream
- Virgin Media Television Channels
- Television Shows
  - Back
  - Ireland AM
  - News
  - Xpose
- Entertainment News
Support
- Back
- Overview Support
- Getting Started
  - Back
  - Setting Up
- Support By Products
  - Back
  - TV
  - Broadband
  - Home Phone
  - Mobile
- Account & Billing
- Videos
  - Back
  - Video Guides
Naked Broadband
- My Virgin Media
  - My Virgin Media
  - Sign In
  - Reset Your Password
  - Recover Your Username
  - Register
  - My Profile
  - Manage Accounts
  - Switch Account
    
    Click to open overlay
    
    Close
    
    Switch Account View
    
    Choose an account to switch subscription
    
    Admin user
    
    {{account.addressLine1}} {{account.addressLine2}} {{account.addressLine3}}
    View
  - Sign Out
- Webmail
Basket
Residential

Country

Recover my username

To recover your username, please enter the account details requested below.

Please enter account number Account Number

Please enter your account number

Please enter surname Surname

When filling in the surname of the Virgin Media account holder, only use the last word in your surname.

Please enter vat number Vat Number

Forgot your password?

If you have a Virgin Media account, but have not registered with My Virgin Media, then you will not be able to use this flow. Register now

If you are a business customer, please submit your business name in place of your surname.

Country

Choose customer type

We have found multiple accounts. Which type of account are you trying to add?

TV/Broadband Mobile

Please enter contact number Contact Number

Please enter mobile number Mobile Number

Country

Recover my username

We've found you.

The username registered with this account is {{info.foundUsernames[0]}}

We've found you. There is more than one username linked to this account.

Please choose the one you would like to use to sign in to your account.

{{username}}

Forgot Username

About Virgin Media

About Us
Announcements
Press
Careers

Digital Insights
Accessibility
Why choose Virgin Media
Code of Practice

Terms

Terms and Conditions
Terms of Use
Usage Policy
Anti Piracy

Cookie Policy
Privacy Policy
Cooling off Period

Contact

Contact Us
Social Media
Hard of Hearing
Construction Industry

Residents Association
Virgin Media Store Locator

Got a spare 5 minutes to help us improve our website?

I'll do it No thanks

©2018 Virgin Media. All Rights Reserved
Virgin Media Ireland Limited, Building P2, EastPoint Business Park, Clontarf, Dublin 3. Registered Number – 435668.