Welcome to billing support.
We take the stress out of billing, breaking down all the ways to pay and helping you understand your bill.
How to pay my bill
All the different ways to pay your bill.
My bills explained
We help you understand your first/last bill and any extra charges.
Setting up Direct Debit
Set up a handy direct debit for quick, effortless payments.
Managing my account via My VM
See your My Virgin Media account details and make any changes.
My billing history
Access to your new and old bills all in one place
Billing and upgrades
How upgrades affect my bill
More options
Billing made easy
Our connect app gives you access to all your most recent and historical bills. You can track your usage and make payments all in one convenient place