Support and guidance for Television.

I need help with:

A TV problem

Identify and fix problems with your TV service.


Find out more about:

Profiles and Voice Control

Learn how to set up profiles and use voice control on your box.


On demand and APPs

Our on demand service includes 100's of movies , TV series and contains our TV players. We also offer access to Netflix, Prime and Youtube.


Virgin TV Anywhere

All you need to know about our TV player and App


Channel Line ups

See what channels are available across all our bundles


Keep your account safe from fraud

Worried about online fraud and security or received a notification from us of an issue? Find support in the Security & Fraud Hub.