Call Centre Update

Our agents are working hard to handle all queries, but there may be a longer wait time than usual given current circumstances. For any technical issues or queries check out our Support Section. Need to pay a bill or troubleshoot Wifi issues? You can do this in My Virgin Media or download the Virgin Media Connect app via the Apple or Play Stores.

Updated at 16:30 6th January 2022

 
 

Broadband

Fixing connection issues, getting the best signal and staying safe online - it's all right here.

 
 

Check services in your area

Learn about any faults or maintenance that might be affecting your broadband, TV, phone or mobile

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