Contact us
Need an answer? Check out our handy guides below or send us a text. It’s quick, easy and free, and we’ll get you sorted ASAP.
Save time, find your answer online
TV
Fix setup issues and learn how to use Virgin TV’s cool features
Broadband
Fix connection problems, manage your login details and connect to Wi-Free
Home Phone
How to keep your number and troubleshoot any issues
Mobile
Got a query about data, SIMs and plans?
Question about your Billing or Payment?
Got a question? WhatsApp us!
+353896000016
We're here Mon - Sun, 9am - 8pm.
Feel free to text outside of these hours though, we'll get back to you.
We're online until 8pm.
Remember, you can get in touch by sending an SMS to the number above.
Call us:
Existing Customers: 1908
Calling from abroad: 00 353 1 2458000
Mon - Fri 9am to 7pm. Sat 9am to 7pm.
Not a customer? Talk to us about joining: 1890 940070
Mon - Fri 9am to 7pm. Sat 9am to 7pm.
Write to us:
Use our
Or
Snailmail:
Virgin Media Ireland
Limerick Enterprise Development Park,
Roxboro Road,
Limerick.
If for whatever reason you need to raise a complaint with Virgin Media and the above options are not the route you need
You can raise a complaint here.
Developing a property?
Use the form below to enquire about getting Virgin Media services at your development
Find your nearest Virgin Media store
