The Virgin Media
Connect App

Get to grips with a smart new way to manage your Virgin Media services


From broadband connectivity and billing to knowing help is at hand when you need it, the Virgin Media Connect App gives you a whole new level of control.


Available completely free to all Virgin Media customers, scroll down to discover how you’ll have the world in the palm of your hand!

Manage your Wi-Fi Network

Our new Connect App gives you quick and easy access to all your Wi-Fi settings. You can change you password or network name , manage device connectivity , The Connect App allows you to pause WiFi on certain devices, meaning it’s never been easier to manage who’s online and when.You can also see all the devices that are connected to your network, to make sure you’ve got everything under control

Track all your usage

The Connect App is able to do the heavy lifting for you! It tracks your broadband usage while Adding up your usage and checking your allowances means you’ll have a full view of everything you get up to – and everything that you’re able to enjoy as a Virgin Mobile customer!

View your Bill and make a Payment

The Connect App gives you the chance to view and pay your Virgin Media bills. It’s another way to take even more control of your account, and get a full view of what you’re paying for!

Stay Connected on the Go!

It’s not just for your home WiFi that the Connect App is a winner; it’s also your ticket to a cracking connection when you’re out and about! Finding and connecting to Virgin Media WiFi Hotspots has never been easier than with this tool, which puts fast and reliable access just a finger-tap away – and once you’ve signed up, you won’t need to log in again!

Need support?

Whether it’s rebooting your modem, tackling issues that pop up along the way, or changing your WiFi password without needing to ask for help, the Connect App is about to become your new best friend when you need a dig out. And if there’s something still amiss, we’ve got that covered too. Our App is loaded with all our FAQ's and you can also Chat within the app to our care team.