Mobile
Support and guidance for your Mobile service and device
Find out more about:
Keep your number when you switch over to us, and learn how to unlock your phone
Fix any SIM issues, learn about our contracts and how to change or end your plan.
Discover more about the Virgin Media mobile network, and using your data when you are aboard.
If you need a replacement SIM, everything you need to know is available here.
The Irish Mobile Operators, code of practice for thre responsible and secure use of mobile phones.
Click here to find your PUK code in your My Virgin Media account. You can also access this by downloading our App.
Keep your account safe from fraud
Worried about online fraud and security or received a notification from us of an issue? Find support in the Security & Fraud Hub.
