Call Centre Update
Our agents are working hard to handle all queries, but there may be a longer wait time than usual given current circumstances. For any technical issues or queries check out our support options on this page. Need to pay a bill or troubleshoot Wifi issues? You can do this in My Virgin Media or download the Virgin Media Connect app via the Apple or Play Stores.
Updated at 16:30 6th January 2022
Check my Virgin Media Service Status
Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by entering your account number.
Broadband
Status checked:
00:00
No issues
We hope to have this fixed by:
00:00
TV
Status checked:
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No Issues
We hope to have this fixed by:
00:00
Homephone
Status checked:
00:00
No issues
We hope to have this fixed by:
00:00
Mobile
Status checked:
00:00
No issues
We hope to have this fixed by:
00:00
