Call Centre Update
Our agents are working hard to handle all queries, but there may be a longer wait time than usual given current circumstances. For any technical issues or queries check out our support options on this page. Need to pay a bill or troubleshoot Wifi issues? You can do this in My Virgin Media or download the Virgin Media Connect app via the Apple or Play Stores.
Updated at 16:30 6th January 2022
Virgin Media Service Checker
Broadband
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No issues
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TV
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No Issues
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Homephone
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No issues
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Mobile
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Products
Account & Bills
Broadband
Status checked:
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No issues
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TV
Status checked:
00:00
No Issues
We hope to have this fixed by:
00:00
Homephone
Status checked:
00:00
No issues
We hope to have this fixed by:
00:00
Mobile
Status checked:
00:00
No issues
We hope to have this fixed by:
00:00
Covid-19 Update
We’re committed to keeping you connected at this time and we’re doing all we can to provide a high level of customer care. Our online and retail stores remain open and order deliveries continue as before while adhering strictly to government guidelines.
or head straight to 24/7 support with My Virgin Media
