Troubleshoot a problem with your TV

Got a TV problem? Let's get you sorted!

Missing channels

Help with restoring missing channels                           


Help with Recordings

Help and support with setting up and deleting recordings


Information Codes

Search the most common Virgin TV 360 info codes and how to fix them.


Virgin TV 360 Remote Control

Get to know your Virgin TV 360 remote


Virgin TV 360 Box

Help installing your Virgin TV 360 box


Features of Virgin TV 360

All the tips and tricks for our TV 360 Box


Common support topics

More options

Channel line ups

All the content you love! Whether you’re mad about movies or a sports superfan, check at a glance which channels come with your Virgin TV pack.​