How do I change my Direct Debit details?

To change your Direct Debit details, all you have to do is sign into our Direct Debit page:


Adding or changing your direct debit details is easy to do online. Simply click here and login with your my virgin media username and password.

Name changed due to Marriage or Divorce

To change your name in Direct Debit, you will need to inform your bank. They will send your details to Virgin Media, and we'll take it from there.