Television

 
 
 
 
 
 

€50 Flash Sale

Get an extra €50 off your second bill

It’s ready when you are!

50+ TV channels,
16 HD channels

All for €10 a month for 4 months

 
 
 
 
 
 
 
 
 
 
 

Online Exclusive

Offer ends today! Order now and get an extra €50 off your second bill.

Availability at your address:

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  • Television
  • Digital+HD
  • On Demand TV
  • Horizon TV
  • Broadband
  • Home Phone

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Horizon TV

10

per month

 
 

4 months discount

SAVE €80

4 months discount

SAVE €130

10

per month

 
 

Price after 4 months €30 per month

50+ channels 16HD

 
 
 
 

Horizon Max TV

15

per month

 
 

4 months discount

SAVE €80

4 months discount

SAVE €130

15

per month

 
 

Price after 4 months €35 per month

100+ channels 24HD

 
 
 
 

Prefer to talk?

Call our sales team on

1890 940 070

 
 

Minimum 12 month contract applies.

When you become a Virgin Media customer good things happen

Treat yourself to our fast broadband or amazing TV.

We'll send you your sparkling new Virgin Media account number.

Go to virginmedia.ie/mobile & check out our Unlimited Mobile

 
 

We offer great premium upgrades

You can add on any of our great premium channels when you purchase a bundle.

 
 
Sky Cinema Virgin Media
Sky sports Virgin Media
Sky Movies Virgin Media
Sky sports & movies Virgin Media
 
 
 
 

We're the best and your favourite too.

Switcher Most Recommended Broadband 2016

Most Recommended

Broadband

Switcher Best Customer Rated Home Broadband 2016

Best Customer Rated

Home Broadband

Switcher Fastest Home Broadband 2016

Fastest Home

Broadband

ookla award ireland's fastest broadband network

A trademark of Ookla, LLC. Used under license.
Reprinted with permission.
© 2015 Ookla, LLC. All Rights Reserved.

 
 

Terms & Conditions

General

These terms and conditions are in addition to Virgin Media’s General Terms and Conditions, a copy of which is available here.

 

All services are subject availability & our acceptable usage policy.


Prices shown include a monthly Self-serve Discount of €3.50 for customers registered for My Virgin Media. All prices include VAT. Residential use only.

All Broadband, TV and telephony products are subject to a 12 month contract, unless otherwise stated.


When you purchase services from Virgin Media via our website or by telesales you have the right to cancel your contract within 14 days without giving any reason and without penalty, click here for more information.


30 days written notice is required should you wish to cancel your service. A cancellation fee will apply should you cancel during the contract period. If you cancel & fail to facilitate the return of the equipment, you will be subject to an unrecoverable equipment charge of €152.47.


A €10 downgrade administration fee will be applied anytime you downgrade any element of your service.

 

Freedom Broadband and Anytime World (30 Day Contract)

 

Freedom Broadband and Anytime World is available to New Virgin Media customers only, and is subject to a 30 day rolling contract period. A €20 equipment activation fee applies. In order to avail of this bundle, customers must sign up to Direct Debit at the point of sale. To cancel your Freedom Broadband and Anytime World subscription contract, you must provide 30 days’ notice in writing to Virgin Media. If you cancel & fail to facilitate the return of the equipment, you will be subject to an unrecoverable equipment charge of €152.47.

 

(In order to purchase a TV product from Virgin Media, Freedom Broadband and Anytime World customers must sign up to one of our combined TV, Broadband and telephony bundles, which are subject to a 12 month contract.)

 

Information correct at 07/2016

Special Offers

Free connection: Offer only applies to new customers who purchase their services online & self-install. If you choose not to self-install or self-install is not available at your address a €20 charge applies. Existing customers can avail of free connection if

ordering or upgrading to our Horizon service, or ordering any broadband and home phone bundle. All Offers end August 31st 2016. All of the offers listed below are available to new and existing customers ordering our services online and choosing self-install. The offer price applies for 4 months; normal monthly rate will apply thereafter. A 12 month contract applies to your when you subscribe to any offer. A €10 downgrade administration fee will be applied anytime you downgrade any element of your service. All Offers end August 31st 2016.

 

€20 off for 4 months: This offer is only available to new and existing customers ordering a Broadband and mobile world pack.

 

€20 off for 4 months: This offer is only available to new and existing customers ordering our horizon TV service.

 

The offer listed below is available to new customers ordering our services online and choosing self-install. The offer price applies for 6 months; normal monthly rate will apply thereafter. A 12 month contract applies when you subscribe to any offer. A €10 

downgrade administration fee will be applied anytime you downgrade any element of your service. All Offers end August 31st 2016.

 

€40 off for 6 months: This offer is only to new customers taking a TV, Broadband and home phone pack.

All Offers end August 31st 2016.

These terms & conditions are in addition to Virgin Media’s General Terms & Conditions, a copy of which is available here.

Information correct 08/06/2016

Virgin Media TV & On Demand

Channel line-up is subject to change & regional channel variations may apply.


An installation fee of €60 applies for each additional point ordered unless an active cable outlet point is already in place.


A HD TV is required to enjoy the benefit of our HD service.


To avail of Sky Sports &/or Sky Movies HD you must first have a subscription to Virgin Media Ireland’s HD service or Horizon TV.

 

Virgin Media On Demand
You must have a compatible Virgin Media set top box. If your box is not compatible you can order a new one by contacting us on 1908. A charge may apply for the new box.


If you order a movie using On Demand a charge will apply. We will confirm the cost of the movie before you buy it. The charge will appear on your next bill.

 

Replay TV available on selected channels

 

Horizon Go is subject to device registration on a maximum of 2 devices in addition to your set top box. Horizon Go service includes 78 channels available to watch Out of Home over 3G, 4G and public W-Fi networks. Horizon Go requires your device to have iOS6 or above for apple products & OS.4.0.3 or above for Android, & is available to Virgin Media Ireland customers with Virgin Media Ireland TV.

 

Information correct at 03/2016.

 

Virgin Media Broadband

Ireland’s ultra fast broadband:
Offering speeds of 360Mb expected average speed during peak times of at least 300Mb on a wired connection.


Other factors that may impact the actual speed experienced include the connection from your device(s) to the cable modem & the websites visited.
Horizon Wi-Free: When you sign up for Virgin Media’s Broadband service your modem will automatically offer a second signal for Horizon Wi-Free. If you would prefer your modem was not available to other Virgin Media customers visiting your home you can opt out at any time by logging into My Virgin Media Ireland. If you choose to opt out, your modem will not offer a Horizon Wi-Free service nor will you be able to connect to other Horizon Wi-Free networks. You must be a Virgin Media  Broadband customer & in the home of another participating Virgin Media   Broadband customer to avail of the Horizon Wi-Free service. All Virgin Media Broadband customers can connect to Horizon Wi-Free. Horizon Wi-Free will give you speeds of 2.5Mb download & 0.5Mb upload. Up to 3 members of a Virgin Media household can connect to Horizon Wi-Free at a time. 5 Virgin Media  customers can connect to a single modem at a time. The Horizon Wi-Free service is subject to our Acceptable Usage Policy. These terms & conditions are in addition to Virgin Media Ireland’s General Terms & Conditions, a copy of which is available here


Limited Broadband services: These services have a monthly usage allowance of 30GB. If you exceed the usage allowance in any month we will automatically upgrade you to the nearest pack that best meets your needs. Before upgrading we will:


- Send you an email or text message notifying you the first time you exceed the allowance.


- The next time you reach 70% of your allowance we’ll send you an email or text message letting you know that you are close to exceeding your limit again. We won’t communicate with you thereafter about your usage. We suggest you monitor your usage using the tool available in My Virgin Media.


- In order to send you these notifications you must provide us with a valid email address or mobile phone number when buying this service. For further details on how we may use your email address, or mobile phone number please refer to our Consumer Privacy Policy.


- If you exceed your monthly allowance on two occasions we shall automatically upgrade you to the Broadband pack that best meets your needs.Additional information about our broadband

Additional information about our broadband

 

Our Internet speeds

  • Maximum speeds on our network: When we advertise a broadband speed we mean what we say, this will be the maximum download speed you can get on our network.
  • Normal speeds on our network: As we promise in our advertising, the expected average download speed you typically get at peak times will be:

      - on our 240Mb product 180Mb 

      - On our 360Mb product 300 Mb.

Maximum and normal speeds assume all technologies are working at optimum speeds; in practice numerous factors beyond our control can cause speeds to vary. Should you wish to contact us to get further information in relation to our speeds please call us on 1908.

We may as part of normal network performance carry out traffic management as part of general network maintenance including the management of any network congestion. These activities do not impact on the quality of the internet service we provide to you and do not impact on your privacy or the protection of your personal data.


We may also be legally required to carry out traffic management when directed by any court, tribunal, regulatory body, police authority or other competent authority as part of any proceedings or investigation. This may require us in these limited circumstances to disclose communications transmitted via our services to such authorities which may include personal data.

Information correct at 04/2016.  

Virgin Media Home Phone

Virgin Media Phone App: By installing & using Virgin Media Phone App you agree to use this service in accordance with Virgin Media Phone App Terms of Service, which can be found by clicking here; our Privacy Policy & our General Terms & Conditions & you acknowledge that you have read & accept these policies.


Anytime World (unlimited calls to landlines)provides free local & national fixed landline calls & 400 anytime minutes per month to fixed landline numbers in 22 international destinations & USA & Canadian mobile numbers. Excludes calls to other mobiles, premium rate, SMS & non-geographic numbers. Calls made outside of the call pack minutes are charged at our standard rates.

Anytime mobile (unlimited calls to mobiles)provides free calls to local, national and irish mobile numbers & 400 anytime minutes per month to fixed landline numbers in 22 international destinations & USA & Canadian mobile numbers. Excludes calls to other mobiles, premium rate, SMS & non-geographic numbers. Calls made outside of the call pack minutes are charged at our standard rates.

Freetime mobile call pack provides free off-peak calls to Irish mobiles and fixed landlines as well as 400 off-peak minutes per month to fixed landline numbers in 22 international destinations including USA and Canadian mobile numbers. Excludes calls to premium rate, SMS and non-geographic numbers. Calls made outside of the call pack minutes are charged at our current call rates.

Mobile World: provides unlimited free calls to local, national and Irish mobile numbers and to mobile and fixed landline numbers in 22 international destinations. Excludes calls to premium rate, SMS & non-geographic numbers. A fair usage policy of 6,000 minutes a month applies. Calls made above this limit are charged at our standard rates. A fair usage policy of 6,000 minutes a month applies to local, national and Irish mobile number calls.

The 22 international destinations included in our call packs are:
Australia, Austria, Belgium, Denmark, France, Germany, Greece, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Spain, Sweden, Switzerland, United Kingdom, USA & Canada. USA & Canadian mobile numbers are also included.

A fair usage policy of 6,000 minutes a month applies to Anytime Mobile, Freetime Mobile and Mobile World packs.

There is a charge of €30 for each phone handset. Virgin Media Ireland guarantees the handset for the first 6 months & faults thereafter are the responsibility of the customer.


Information correct at 01/2016.
 

Equipment

A €60 connection fee applies for each TV set top box & for each Broadband or Home Phone service ordered unless you qualify for free connection. This will appear as an ‘equipment activation fee’ on your bill. A €60 connection fee applies for each Digital+ box & a €90 connection fee for each Digital+ HD box used for multiroom viewing. Equipment remains the property of Virgin Media Ireland so there is no charge for service technician visits when the fault is related to our network or equipment.

Information correct at 01/2016.