Service Issues

Where can I find updates on issues that may
be affecting the services in my area?

At Virgin Media we aim to keep you informed of any updates that may be affecting the services in your area. Simply check out the service status checker below and enter your account number. This information is updated every 15 minutes, so you're always in the know.

 

Please note: The service status checker is only updated during office hours Monday to Sunday 9am to 9pm.

Check services in your area

Learn about any faults or maintenance that might be affecting your broadband, TV, phone or mobile

    Use your account number to run the check:

    1. Not a valid account number
    2.  

       

     
     

Broadband

 
 

Status checked:

00:00

 
 

No issues

We hope to have this fixed by:

00:00

 
 
 
 

TV

 
 

Status checked:

00:00

 
 

No Issues

We hope to have this fixed by:

00:00

 
 
 
 

Homephone

 
 

Status checked:

00:00

 
 

No issues

We hope to have this fixed by:

00:00

 
 
 
 

Mobile

 
 

Status checked:

00:00

 
 

No issues

We hope to have this fixed by:

00:00

 
 
 
 

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