Using Virgin TV Anywhere

Can I watch content on the Virgin TV Anywhere App that I recorded using my Horizon box?

Right now, you can’t access programmes or content on your Horizon box through the Virgin TV Anywhere App. But with how much you can watch, that reallys shouldn’t be a problem.

How can I watch LIVE on the Virgin TV Anywhere app?

Watching LIVE TV via Virgin TV Anywhere app is simple. Just go to "Now on TV" and click the channel logo for the channel you wish to view.

To browse programmes on another day up to 7 days ahead, click the calendar icon and select the day of the guide you wish to view.

How do I use the Virgin TV Anywhere app to control the Virgin TV box?

Can't find the remote control? No problem. You can control your Horizon TV box through the Virgin TV Anywhere App.

To do this, the app on your smartphone or tablet needs to be paired with the Horizon TV box. To pair successfully, your device must be connected to the WiFi via your Horizon TV box. Once successfully paired, you can access the remote control from within the menu in the Virgin TV Anywhere app.


Note: this functionality does not work on the Windows 10 version of the app.

 

To open the menu click on

Image

then select ‘Remote Control' at the top of the screen.

 

remote control in Horizon Go

 

I am having problems with the Virgin TV Anywhere app, how do I fix this?

For every problem, there’s a solution. This short list should cover any questions.
 

  1. There could have been a problem pairing your device with your Horizon TV box. If that’s the case, please try again.
  2. We like to stay on the safe side, so we restrict transmissions to jailbroken iOS, Android or Windows 10 devices.
  3. You may not have the latest version of the app. You can download the newest version now from the iOS App Store, Android Play Store, or on Windows 10 (link will be provided) depending on your device.
  4. If you are unable to use the remote control function, or watch television, there may be a connection issue. Make sure that you are connected to your Virgin Media broadband connection and try again.

How to browse TV content on the Virgin TV Anywhere app

Just to get you started, we’ve put together a handy ‘how-to’ guide below, explaining the key features of the Virgin TV Anywhere app that you’re most likely to use.

Step 1

Just click on the “Menu” icon and select “Now on TV”. From here you can browse everything that’s available.
 

Click “Today” to see what’s coming down the line. To see a line up for a specific channel, click on the “List” icon.

Step 2

Want to watch in full screen mode? Just rotate your device and enjoy the show.

Step 3

Want to find your favourite TV programme? No problem – click on the “Search” icon and type in the title.

Step 4

Once you’ve selected a programme, click on “Record” button to activate “Remote Record”. It will be waiting for you the next time you sit down.

 

 

What is the Voice Search feature on Virgin TV Anywhere?

Voice Search is a new feature on Virgin TV Anywhere that allows you search for content, tune to a channel or find movies with certain actors. The search functionality works the exact same as it does today but you can speak instead of typing.

 

This feature is available on Android and iOS.

 

How do I use the Voice Search feature on Virgin TV Anywhere?

To use the voice search feature, simply click the search button in the corner of the screen and speak into your microphone what you would like to search.

 

You can search for Content or Tune to a channel. For example, “Search for Ireland AM” or “Find Red Rock”. You can also find actors or presenters such as Martin King or Graham Norton. You can tune to a channel by simply saying "Play TV3"