A few simple changes can help improve how your broadband performs day to day, especially in busy households.
At a Glance
• Manage how many devices are connected
• Spread usage across the day
• Understand broadband vs WiFi
• Use the My Virgin Media app
• Check your setup regularly
What is the difference between broadband and WiFi?
Broadband is the internet connection coming into your home. WiFi is how that connection is shared between your devices.
More devices, more demand
From laptops and smart TVs to phones and tablets, most homes are running multiple devices at once, especially in the evening.
Your everyday habits matter
Streaming a series, joining a video call or downloading a game all place different demands on your connection.
Make the most of the My Virgin Media App
The My Virgin Media app helps you manage your services, check your account and stay on top of your connection.
Frequently Asked Questions
Why is my broadband slow at night?
Peak times usually mean more people are online which increases demand.
Does having more devices slow internet?
More devices use more bandwidth which can affect performance.
How do I check my speed?
You can run a speed test online or through your account tools.
