How to set up your home phone.

Introducing a whole new way to think about home phones. Virgin Media brings you all the good things you get from a Home Phone Service, without any of the drawbacks. We bring you call waiting, call forwarding, voicemail and more. It’s Home Phone, but not as you know it.

Installing Home Phone

When setting up your new home phone service, there are a few little things to remember.

Are you using the correct port?

  • Don’t use the port on the left hand side of your connection box - this is the FM radio slot!

Download the Install Guide here.


Get the Virgin Media Phone App.

Our awesome new app lets you make and receive calls on your smartphone using your fixed line service, and means you’ll never miss a home phone call again! It’s the business, so download it now.


Good to know

Make the most of your Virgin Media Experience

Moving your home phone number to us? Make sure your number’s still active first.

Want the perks of a smartphone with the value of Home Phone? Download our Phone App.
Heading abroad? Use free WiFi and call home for the price of a local call with our Phone App.
No more missed calls! Get landline calls on your smartphone with the Virgin Media Phone App.