Final Bill

Final bills can vary - depending on the final balance. You might be in credit, have an outstanding balance to pay, or be up to date. Let's take a closer look at each one...

 
 

First, choose which kind of bill you have:

 
 

Your final bill for TV, Broadband or Home Phone

 
 

 
Your final Virgin Mobile Bill

 
 
 
 
 
 

Final bills for TV, Broadband or Home Phone

When you close your account you will receive one of three types of bill from us - depending on your final balance, here's what each looks like:

Final bills for Virgin Mobile customers

When you close your mobile account you will receive one of three types of bill from us - depending on your final balance, here's what each looks like:

Final bill with a credit balance

If your final bill shows a credit, you'll need to contact us to get the refund to your account.

Final bill with a zero balance

Final bill with an outstanding balance

 

Final bill for Mobile with a credit balance

If your final bill shows a credit, you'll need to contact us to get the refund to your account.

Final bill with a zero balance

Final bill with an outstanding balance