Your account

Here’s where you can manage your services, add accounts, change your bundle and order new equipment

 
 

Find out more about...

My Virgin Media accounts

My Virgin Media accounts

How to set up and manage your account.
Your bundle and equipment

Your bundle and equipment

How to change your bundle, add channels, order and upgrade equipment.
Terms of use

Terms of use

Everything you need to know about piracy and misuse of equipment..

Check services in your area

Learn about any faults or maintenance that might be affecting your broadband, TV, phone or mobile

    Use your account number to run the check:

    1. Not a valid account number

      2.  

       

      Run Check
     
     

Broadband

 
 

Status checked:

00:00

 
 

No issues

We hope to have this fixed by:

00:00

 
 
More Details
 
 

TV

 
 

Status checked:

00:00

 
 

No Issues

We hope to have this fixed by:

00:00

 
 
More Details
 
 

Homephone

 
 

Status checked:

00:00

 
 

No issues

We hope to have this fixed by:

00:00

 
 
More Details
 
 

Mobile

 
 

Status checked:

00:00

 
 

No issues

We hope to have this fixed by:

00:00

 
 
More Details
 
 

Sign in to My Virgin Media for a quick view of coverage

Sign in