The following information is a UPC Ireland Press release from before the move to Virgin Media
UPC named Ireland’s Best Broadband Provider
Wins overall accolade at the inaugural uSwitch Broadband Awards 2014 Overall Best Broadband Provider, Fastest Home Broadband Provider Best Technical Support and Most Recommended Broadband Provider
Dublin, 28th February 2014 – UPC, Ireland’s leading TV, broadband and communications innovator, has been named as Ireland’s Best Broadband Provider at the inagural uSwitch Broadband Awards, recognising the broadband provider in Ireland that has the achieved the highest overall customer ratings across all categories in the awards.
Chosen by consumers to win the overall accolade, UPC was the only provider to be nominated in all ten categories demonstrating the leadership and consumer benefits of UPC’s fibre power network in the Irish broadband market.
The ceremony took place last night, Thursday 27th February at Dublin’s Marker Hotel and saw UPC emerging as the best of the Irish home broadband industry with awards for Overall Best Broadband Provider, Fastest Home Broadband Provider; Best Technical Support and Most Recommended Broadband Provider.
The awards programme is organised by uSwitch.ie, the independent broadband price comparison and switching service provider. Nominees were shortlisted by broadband customers for the top broadband awards.
Mark Coan Vice President Sales & Marketing of UPC Ireland said,
“We’re thrilled to be named Ireland’s Best Broadband Provider and to win so many awards which is testament to the extraordinary services we provide to our customers. This success is driven by our fibre power network, our technology, our customer service and our people.” “We’ve invested over half a billion euro upgrading our fibre power broadband network to world class standards and we’re constantly looking at ways to improve our offerings to our customers. That’s why we offer 120 Mbps broadband as standard for our customers as a standalone product or bundled in one clever box with our Horizon TV service.”
“UPC’s constant service innovation has led us to becoming the speed leaders in Ireland’s broadband space. UPC has been responsible for increasing the speed trend for the past 6 years from offering 3Mbps back in 2008 to offering speeds of 200Mbps in homes today and 500Mbps for businesses. Our leadership has also contributed to Ireland’s achievement of EU and national targets for broadband availability and the uptake of digital services in Ireland.
“We’re dedicated to setting the standards in broadband and offering extraordinary experiences for our customers. With so much choice in the market, we’re going to continue working hard to make sure that our offerings meet customer needs on all counts.” On average, broadband users in Ireland spend on average spend 2.6 hours online every day. For UPC customers that figure is approximately 4 hours online every day acrossmultiple devices, demonstrating the depth of broadband enabled services that UPC customers enjoy.
Eoin Clarke, head of uSwitch.ie said,
“We established these awards to recognise and reward the significant advances being made by players in the broadband industry. The broadband market has become more and more competitive and with that, more innovative. This augurs well for the increasing number of broadband customers across Ireland as broadband suppliers look to continue evolving their offerings with the latest products and services at the most competitive prices. May I take this opportunity to congratulate UPC and all the other award winners on the recognition and independent validations they have now received from their own customers through the process of the uSwitch.ie Broadband Awards.”
The winners of the uSwitch Broadband Awards were selected from an independent national survey, thousands of customer ratings and a judging panel of experts. For a full list, please visit http://www.uswitch.ie/broadband/awards/2014/