Our lifetime
WiFi Guarantee
Our Virgin Media Red House technicians know how to get the best from your broadband installation. Every nook, every cranny, guaranteed for life.
Our Wi-Fi guarantee has got you covered.
While our Virgin Media hub delivers reliable broadband, certain areas in your home might still experience Wi-Fi blackspots. With our Wi-Fi Guarantee, you can enjoy complete home coverage with secure Wi-Fi guaranteed using Smart Wi-Fi Pods, powered by advanced Wi-Fi mesh technology. Say goodbye to black spots and enjoy superfast broadband for uninterrupted browsing, streaming, and gaming in every corner of your house. With Virgin Media, you’ll have ultrafast broadband – guaranteed to keep every device connected all the time.
Say hello to our new Smart Wi-Fi pods
With our Wi-Fi guarantee you will get a Smart Wi-Fi pod, plus up to 2 additional pods to help wave bye-bye to any Wi-Fi blackspots. Simply plug in and enjoy guaranteed minimum speeds for uninterrupted browsing, show-streaming power and reliable broadband for gaming, right where you want it for just €5 a month or free when you choose 1Gb or 2Gb broadband.
And if those black spots persist, we’ll give you €150 credit, guaranteed.
How do the Smart Wi-Fi Pods work?
Virgin Media’s all-new Smart Wi-Fi Pods - are a ‘mesh’ Wi-Fi solution that use the cloud to understand how customers use Wi-Fi and constantly adapt to create the best conditions for the network a household needs every day.
Smart Wi-Fi Pods work with our Virgin Media Hubs and our Smart Wi-Fi functionality to continuously monitor your Wi-Fi environment to provide you the best connectivity possible.
So, for example, if you’re moving around your house with your phone, we’ll seamlessly connect you to the pod or the modem, whichever gives you the best connection. Or, if your neighbour’s Wi-Fi is messing with yours, the Hub and the Wi-Fi Pod can change settings automatically to stop the interference and make sure you’re on the fastest, most reliable connection you can be. So it’s bye bye blackspots, hello fast, reliable Wi-Fi!
Simply plug them in to link them to your Hub.
Red House Broadband Installations
Our Red House technicians don’t just install. They optimise. They audit your Wi-Fi, tailor your setup, and make sure every nook and cranny is connected. They future-proof your set-up so you're ready for your broadband upgrade. You get smoooooth speeds, reliable connections, and uninterrupted performance. From streaming shows to guaranteed Wi-Fi gaming, Red House will ensure you get minimum upload speeds in every room, on every device or your money back.
That's our Lifetime Wi-Fi Guarantee.
What do I get with the WiFi Guarantee?
- Remove WiFi blackspots in your home
- Guaranteed speeds of 30Mb in every room
- First pod included
- Up to 2 additional pods plus a technician visit if needed
- €150 credit if black spots persist
