Mobile
Support and guidance for your Mobile service and device
I need help with:
A mobile problem
Identify and fix problems with your Mobile account.
Find out more about:
Switching to Virgin Mobile
Keep your number when you switch over to us, and learn how to unlock your phone
SIMs and plans
Fix any SIM issues, learn about our contracts and how to change or end your plan.
Mobile network and Data
Discover more about the Virgin Media mobile network, and using your data when you are aboard.
Getting a replacement SIM
If you need a replacement SIM, everything you need to know is available here.
IBEC Code of practice for mobile phones
The Irish Mobile Operators, code of practice for thre responsible and secure use of mobile phones.
Keep your account safe from fraud
Worried about online fraud and security or received a notification from us of an issue? Find support in the Security & Fraud Hub.
