Introduction to Virgin TV Anywhere

What do I need to use Virgin TV Anywhere app?

To get the most out of the Virgin TV Anywhere app, you must be a Virgin Media TV customer, and registered for My Virgin Media.

Having the app also helps. Download it now at the iOS App Store, Android Play Store, or on Windows 10.

 

Download now from App Store

Download now from Play Store

Download now on Windows 10

What are the features of the Virgin TV Online service?

What aren't the features? With Virgin TV Online, you have access to up to 80 live channels at home, and up to 73 out of the home with the Virgin TV Anywhere service. And, since Virgin TV Online includes On Demand, Virgin Boxsets and Virgin Movies, you can also watch entire award-winning series, educational kid's programmes, breath-taking movies and more wherever you have internet access.


To use Virgin TV Online on your laptop or PC, go to http://www.virginmediatv.ie and use your My Virgin Media account information. If you haven't registered for My Virgin Media yet, you can register now. If you've forgotten your username or password you can just reset them.

 

Please note that Internet Explorer 8 and 9 are no longer supported. Please upgrade your browser to the latest version or use an alternative browser.

What are the features of the Virgin TV Anywhere app?

Thanks to the new Virgin TV Anywhere app, you can watch great TV anywhere in your home. So when your TV has been taken over by online gamers or the big match is on, you can still catch your favourite programme in another room. Just one more way that Virgin Media keeps all the family happy.

View TV on your iPad on the couch, on your laptop on your bed or your iPhone in the kitchen when you subscribe to Digital TV and Broadband. All for FREE.
 

  • With the Virgin TV Remote app your iPad and iPhone become a remote control for your TV.
  • Browse what’s on TV using your iPad and iPhone and switch it to the big screen.
  • Put an end to searching for the remote control.
  • Watch live TV including RTE1 and 2, TV3, all the BBC channels, the ITV channels and many more.
  • Browse our extensive On Demand library of box sets, complete series, latest movies and children’s content.
  • Choose what you want to watch, sit back and relax.
  • Set recordings when you’re out and about so you never miss your favourite show again.
  • Set reminders so your TV lets you know when your favourite show is on.


Download now from App Store
Download now from Play Store
Download now on Windows 10

What is Virgin TV Anywhere device registration?

Why am I sometimes asked about registering devices?

 

Some broadcasters only allow up to 2 registered devices to stream both On Demand and live content. Registering your device connects it to the network, and allows you to retrieve the content.

How often can I change my registered device?


We like to shake it up too. You can switch one of your devices per month, every month, from the 1st of the month.


What constitutes a device change?

 

It's pretty simple. When you add a new device to your account, that's considered a device change.

It's pretty easy too. Registration is automatically triggered when you try to view content from one of these broadcasters on a device that hasn't been registered.

 

It's safe as well. Renaming a device is not considered a device change, so there's very little confusion.

What devices are compatible with Virgin TV Anywhere?

The Virgin TV Anywhere app can be downloaded from the Apple App Store and Google play and Windows 10 store.


The following devices are compatible with Virgin TV Anywhere:

1. Android OS Phones*
2. iPad 2 and upwards
3. iPhone 3GS and upwards
4. iPod Touch**
5. Windows 10 Desktops, Smartphones and Laptops.


Note: Devices should not be jail broken. Jail broken devices are those that have been customised so there is no software download restrictions. Read more on how to restore your iOS device.

 

*4.03 or higher
**Firmware must be iOS 5 or higher

Which browsers are compatible with Virgin TV Online?

Using Virgin TV Online is as easy as I.F.S. With our Virgin TV Online service, Windows supported browsers include:


1. Internet Explorer 10.0 and higher
2. Firefox 3.0 and higher
3. Safari 4.x and higher


Unfortunately, the Virgin TV Online service does not support Chrome or Mac devices.

How many devices can I use at the same time with Virgin TV Anywhere?

Competition should be on the TV, not over it. With Virgin TV Online and Virgin TV Anywhere, you can have up to 2 devices logged in watching LIVE TV, and save the drama for the screen.

 

Note: If you try to log on with a 3rd device to watch LIVE TV you will receive an error message advising that you have reached the maximum limit.

I am unable to use Virgin TV Anywhere app. What should I do?

We’re as excited about the Virgin TV Anywhere app as you are – so let’s get to the bottom of this. There are two typical problems that could be disrupting the service.

 

  1. First, check that you are using your My Virgin Media account details properly. If you haven’t registered yet, just click here. If you’re having trouble with your account details, you can click here to have them sent to you again.

Unfortunately, if this is the first time registering your My Virgin Media account, you need to wait 24 hours before using the Virgin TV Anywhere app. The following message will appear on your phone. We’re sorry for the delay, but we promise this app is worth the wait.

 

 

  1. Another reason for not being able to use the Virgin TV Anywhere app could simply be a lack of service. Visit the support page, scroll to the middle, and enter your account number to check for any updates that may be affecting the services we offer in your area.

More unfortunately than above, if your services have been suspended due to late payment, you will not be able to watch TV using the Virgin TV Anywhere app. We sincerely hope this isn’t the case.

What are the features of the Virgin TV Online service?

What aren’t the features? With Virgin TV Online, you have access to up to 80 live channels at home, and up to 73 out of the home with the Virgin TV Anywhere service. And, since Virgin TV Online includes On Demand, Virgin Boxsets and Virgin Movies, you can also watch entire award-winning series, educational kid’s programmes, breath-taking movies and more wherever you have internet access.

To use Virgin TV Online on your laptop or PC, go to http://www.virginmediatv.ie and use your My Virgin Media account to enjoy the benefits of our Virgin TV Online. If you haven’t registered for My Virgin Media yet, just click here. If you’ve forgotten your username or password click here.

Important note for Internet Explorer 8 and/or 9 users. Unfortunately, this browser version is not supported anymore by this service. Please upgrade your browser to the latest version here, or use an alternative browser.

What is Virgin TV Anywhere device registration?

If you have a few questions about Virgin TV Anywhere, that’s OK – we have a few answers.

Why am I sometimes asked about registering devices?

Some broadcasters only allow up to 2 registered devices to stream both On Demand and live content. Registering your device connects it to the network, and allows you to retreive the content.

How often can I change my registered device?

We like to shake it up too. You can switch one of your devices per month, every month, from the 1st of the month.

What constitutes a device change?

It’s pretty simple. When you add a new device to your account, that’s considered a device change.
 

It’s pretty easy too. Registration is automatically triggered when you try to view content from one of these broadcasters on a device that hasn’t been registered.
 

It’s safe as well. Renaming a device is not considered a device change, so there’s very little confusion.