Troubleshoot a problem with your home phone
Find out what is affecting you, and how to fix it.
Home phone devices
Connection seems slower than expected.
Call features and services
Online one minute and dropped the next.
Transfer your home phone number
Can’t get online at all.
Call rate information
Find the network name and password to access your internet connection.
Reset your password, or choose a new password to access your internet connection.
Choose a recognisable name for your internet connection.
Maximise your connection
Learn how to get the most out of your connection with some general tips.