Set up your home phone's voicemail and find out how to listen to your messages


Frequently asked questions

What is voicemail?

Voicemail is an answering service that is activated when you can't answer a call. It lets your callers leave a message that you can listen to later.

How do you set up and use voicemail?

1. Dial 171 on your phone and follow the prompts

2. Record the message your callers will hear when they reach your voicemail


How to use it:

To activate your voicemail, please dial *75 and press the Call button on your handset. You will hear the announcement “This feature is now activated”.

How do you access your voicemail messages?

Dial 171 from your home phone then follow the instructions to listen to your messages.

Don't forget to wait for the options after you listen to the message - you'll be asked if you want to keep the message, delete, listen again, and more.

How do you access your messages when you're not at home?

Dial 35312449805 from any phone. When prompted, enter in your full home phone number, including the area code.

How do you delete messages when your voicemail is full?

Your voicemail mailbox can store a maximum of twenty messages, so sometimes your mailbox can become full. To clear some space, listen to the message by dialling 171, then press 5 on your phone to delete it.

How do you turn off voicemail?

To deactivate your voicemail, please dial #75 and press the Call button. You will hear the announcement “This feature has now been deactivated”.

Is there any charge for using voicemail?

No, it’s absolutely free.