Voicemail

Set up your home phone's voicemail and find out how to listen to your messages

 
 

Frequently asked questions

What is voicemail?

Voicemail is an answering service that is activated when you can't answer a call. It lets your callers leave a message that you can listen to later.

How do you set up and use voicemail?

1. Dial 171 on your phone and follow the prompts

2. Record the message your callers will hear when they reach your voicemail

 

How to use it:

If you want to direct calls to voicemail when you're on a call already, dial *75 followed by the Call button on your phone. Listen for a continuous tone followed by two beeps - this confirms that the process is complete.

 

If you want to direct unanswered calls to voicemail, dial *77 followed by the Call button on your phone.

 

Listen for a change in the tone. This confirms your voicemail is activated.

How do you access your voicemail messages?

Dial 171 from your home phone then follow the instructions to listen to your messages.

Don't forget to wait for the options after you listen to the message - you'll be asked if you want to keep the message, delete, listen again, and more.

How do you access your messages when you're not at home?

Dial 012449805 from any phone and enter your home phone number when prompted. (Don't forget to include your area code, such as 01 for Dublin.)

How do you delete messages when your voicemail is full?

Your voicemail mailbox can store a maximum of twenty messages, so sometimes your mailbox can become full. To clear some space, listen to the message by dialling 171, then press 5 on your phone to delete it.

How do you turn off voicemail?

There are two ways to turn off voicemail, depending on the way your voicemail is set up.

 

To stop directing calls received to voicemail when you're on a call already, pick up the phone and press #72 followed by the Call button. Allow 30 seconds to pass, then hang up.

 

Or, stop directing all unanswered calls to voicemail by dialling #75 followed by the Call button. Allow 30 seconds to pass, then hang up.

Is there any charge for using voicemail?

No, it’s absolutely free.