My phone is not in your Phone Guides and Internet is not working, what do I do?
If you didn’t receive the configuration message, you’ll need to manually set up your Internet (APN) settings in order to use data with Virgin Mobile. The Virgin Mobile APN is internet -This will need to be manually typed into the APN field which can be generally found in your phone settings. You can consult your own phone manual for specific model information.This may have been provided with the phone in its packaging. If not, a quick search online should do the trick.