How long is my Virgin Mobile phone covered under warranty?

That depends – different phone manufacturers have different lengths. For instance, Apple iPhones have a 12 month manufacturer's warranty. Samsung, Sony and Microsoft have a 24 month manufacturer’s warranty.

More details can be found in the booklet that came with your phone or on the manufacturer's website. And you can see the details of your warranty start and end dates in My Virgin Media. If you’d like to be issued a proof of purchase, feel free to call our Mobile Care team on 1908 – they’ll be happy to help.