Can I receive text messages from Service Providers?
Yes. Text messages from the majority of Service Providers are successfully received by Virgin Mobile subscribers. These are typically marketing or service messages, for example a code sent by your bank to validate a new payee on your account.
However, because we're a new network, occasionally a Service Provider SMS doesn't route correctly to our network. Whenever this is brought to our attention we take the necessary steps to work with the Service Provider to resolve the issue.