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Reset my password

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and your account number.

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If you use any My Virgin Media apps like Virgin TV Anywhere, you will need to log in using your new password when you next use them.

Please enter new your password Password should contain minimum 8 characters and maximum 64 characters Password should not have spaces Password should contain uppercase lowercase and digit Password should not have 3 consecutive characters New password

Minimum Requirement

Minimum 8 characters
Must contain at least one lower case character
Must contain at least one upper case character
Must contain at least one digit
Must not contain spaces

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If you are a business customer, please submit your business name in place of your surname.

Choose customer type

We have found multiple accounts. Which type of account are you trying to add?

Recover my username

We've found you.

The username registered with this account is {{info.foundUsernames[0]}}

We've found you. There is more than one username linked to this account.

Please choose the one you would like to use to sign in to your account.

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Reset my password

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{{verificationEmail}}.

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which will bring you back to the website to change your

password.

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it has not been placed there.

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to {{info.mobileNumber}}.

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If you use any My Virgin Media apps like Virgin TV Anywhere, you will need to log in using your new password when you next use them.

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