Welcome to

Smart Home Support

Your go-to place for all things Smart Home. Our Smart Home packs were created to make everyday life easier and more enjoyable, and nothing should get in the way of that. We’ll help sort any issues with your smart tech and get you started on your Smart Home journey here.

Google Nest Hub

Installation

Below are some of the most frequently asked questions

How long with the technician setup take?

Setup times can vary, as during the visit we’ll set everything up and show you exactly how to make the most of your new smart tech. It’s best to plan for between 1 to 2 hours.

 

What do I need to do in advance of the visit?

Before the visit, you should:

 

-       Sign up for a Google account (if you don’t already have one) and keep a note of your password

-       Update your Android or iOS phone or tablet to the latest operating system.*

-       Download and register the necessary apps for each pack from the Google Play Store or the App Store: Google Home, Nest, Kasa Smart.

 

What do I do if I have an issue after the technician leaves?

No worries, we’ve anticipated the main issues you might encounter so the quickest option is to troubleshoot using our guides here on the support page. If you’d prefer you can contact us on 1908 or WhatsApp us on 0896000016.

 

Do I need a technician every time I want to add a personal device to my Google Home?

No, connecting your existing devices to your Smart Home tech is simple and shouldn’t require a technician visit. But if you do need a bit of help, just select your Google device here on the support page and you’ll find a step-by-step guide.

If you need any further assistance you can click here for more Google Nest support.

Google Device Support

Hold up! Before you go ahead, check your broadband is working as it should be. For any support on how to troubleshoot your broadband you can do so here.

Below are helpful links to some of the most frequent Google Nest Hub

How to reboot the Google Nest Hub

How to Factory Reset the Google Nest Hub

Connectivity issues with the Google Nest Hub

Voice Match issues

General troubleshooting

Google Nest Support home page

 

Nest Doorbell

Installation

Below are some of the most frequently asked questions

How long with the technician setup take?

Setup times can vary, as during the visit we’ll set everything up and show you exactly how to make the most of your new smart tech. It’s best to plan for between 1 to 2 hours.

 

What do I need to do in advance of the visit?

Before the visit, you should:

 

-       Sign up for a Google account (if you don’t already have one) and keep a note of your password

-       Update your Android or iOS phone or tablet to the latest operating system.*

-       Download and register the necessary apps for each pack from the Google Play Store or the App Store: Google Home, Nest, Kasa Smart.

 

What do I do if I have an issue after the technician leaves?

No worries, we’ve anticipated the main issues you might encounter so the quickest option is to troubleshoot using our guides here on the support page. If you’d prefer you can contact us on 1908 or WhatsApp us on 0896000016.

 

Do I need a technician every time I want to add a personal device to my Google Home?

No, connecting your existing devices to your Smart Home tech is simple and shouldn’t require a technician visit. But if you do need a bit of help, just select your Google device here on the support page and you’ll find a step-by-step guide.

If you need any further assistance you can click here for more Nest support.

Google Device Support

Hold up! Before you go ahead, check your broadband is working as it should be. For any support on how to troubleshoot your broadband you can do so here.

Below are helpful links to some of the most frequent Nest Doorbell issues:

Doorbell Chime is not working   

 

Doorbell Chime won’t stop ringing   

 

Visitor Announcements are not working  

 

Doorbell Camera is not working   

 

Video issues   

 

Doorbell chime rings when no one is at the door   

 

Doorbell offline   

Google Home Hub

Installation

Below are some of the most frequently asked questions

How long with the technician setup take?

Setup times can vary, as during the visit we’ll set everything up and show you exactly how to make the most of your new smart tech. It’s best to plan for between 1 to 2 hours.

 

What do I need to do in advance of the visit?

Before the visit, you should:

 

-       Sign up for a Google account (if you don’t already have one) and keep a note of your password

-       Update your Android or iOS phone or tablet to the latest operating system.*

-       Download and register the necessary apps for each pack from the Google Play Store or the App Store: Google Home, Nest, Kasa Smart.

 

What do I do if I have an issue after the technician leaves?

No worries, we’ve anticipated the main issues you might encounter so the quickest option is to troubleshoot using our guides here on the support page. If you’d prefer you can contact us on 1908 or WhatsApp us on 0896000016 .

 

Do I need a technician every time I want to add a personal device to my Google Home?

No, connecting your existing devices to your Smart Home tech is simple and shouldn’t require a technician visit. But if you do need a bit of help, just select your Google device here on the support page and you’ll find a step-by-step guide.

If you need any further assistance you can click here for more Google Home support.

Google Device Support

Hold up! Before you go ahead, check your broadband is working as it should be. For any support on how to troubleshoot your broadband you can do so here.

Below are helpful links to some of the most frequent Google Home issues:

Voice Commands are not working   

 

What the lights on Google Home mean   

 

Google Home Troubleshooting  

 

Factory Resetting a Google Home

Chromecast

Installation

Below are some of the most frequently asked questions

How long with the technician setup take?

Setup times can vary, as during the visit we’ll set everything up and show you exactly how to make the most of your new smart tech. It’s best to plan for between 1 to 2 hours.

 

What do I need to do in advance of the visit?

Before the visit, you should:

 

-       Sign up for a Google account (if you don’t already have one) and keep a note of your password

-       Update your Android or iOS phone or tablet to the latest operating system.*

-       Download and register the necessary apps for each pack from the Google Play Store or the App Store: Google Home, Nest, Kasa Smart.

 

What do I do if I have an issue after the technician leaves?

No worries, we’ve anticipated the main issues you might encounter so the quickest option is to troubleshoot using our guides here on the support page. If you’d prefer you can contact us on 1908 or WhatsApp us on 0896000016.

 

Do I need a technician every time I want to add a personal device to my Google Home?

No, connecting your existing devices to your Smart Home tech is simple and shouldn’t require a technician visit. But if you do need a bit of help, just select your Google device here on the support page and you’ll find a step-by-step guide.

If you need any further assistance you can click here for more Chromecast support.

Google Device Support

Hold up! Before you go ahead, check your broadband is working as it should be. For any support on how to troubleshoot your broadband you can do so here.

Below are helpful links to some of the most frequent Chromecast issues:

Videos will not cast to Chromecast  

 

Can’t find chromecast in google home app   

 

Chromecast is not displaying on the TV

 

Factory Resetting a Google Chromecast

Google Mini

Installation

Below are some of the most frequently asked questions

How long with the technician setup take?

Setup times can vary, as during the visit we’ll set everything up and show you exactly how to make the most of your new smart tech. It’s best to plan for between 1 to 2 hours.

 

What do I need to do in advance of the visit?

Before the visit, you should:

 

-       Sign up for a Google account (if you don’t already have one) and keep a note of your password

-       Update your Android or iOS phone or tablet to the latest operating system.*

-       Download and register the necessary apps for each pack from the Google Play Store or the App Store: Google Home, Nest, Kasa Smart.

 

What do I do if I have an issue after the technician leaves?

No worries, we’ve anticipated the main issues you might encounter so the quickest option is to troubleshoot using our guides here on the support page. If you’d prefer you can contact us on 1908 or WhatsApp us on 0896000016.

 

Do I need a technician every time I want to add a personal device to my Google Home?

No, connecting your existing devices to your Smart Home tech is simple and shouldn’t require a technician visit. But if you do need a bit of help, just select your Google device here on the support page and you’ll find a step-by-step guide.

If you need any further assistance you can click here for more Google Mini support.

Google Device Support

Hold up! Before you go ahead, check your broadband is working as it should be. For any support on how to troubleshoot your broadband you can do so here.

Below are helpful links to some of the most frequent Google Home Mini issues:

Voice Commands are not working   

 

What the lights on Google Home Mini mean  

 

Cant find google mini in google home app  

 

Factory Resetting a Google Home Mini

TP Links

Installation

Below are some of the most frequently asked questions

How long with the technician setup take?

Setup times can vary, as during the visit we’ll set everything up and show you exactly how to make the most of your new smart tech. It’s best to plan for between 1 to 2 hours.

 

What do I need to do in advance of the visit?

Before the visit, you should:

 

-       Sign up for a Google account (if you don’t already have one) and keep a note of your password

-       Update your Android or iOS phone or tablet to the latest operating system.*

-       Download and register the necessary apps for each pack from the Google Play Store or the App Store: Google Home, Nest, Kasa Smart.

 

What do I do if I have an issue after the technician leaves?

No worries, we’ve anticipated the main issues you might encounter so the quickest option is to troubleshoot using our guides here on the support page. If you’d prefer you can contact us on 1908 or WhatsApp us on 0896000016.

 

Do I need a technician every time I want to add a personal device to my Google Home?

No, connecting your existing devices to your Smart Home tech is simple and shouldn’t require a technician visit. But if you do need a bit of help, just select your Google device here on the support page and you’ll find a step-by-step guide.

 

Google Device Support

Hold up! Before you go ahead, check your broadband is working as it should be. For any support on how to troubleshoot your broadband you can do so here.

Below are helpful links to some of the most frequent TP link issues:

Plugs not working or not found in the Google Home app   

 

Voice Commands are not working

 

How to set up a TP link smart plug

 

Factory Resetting a Smart Plug   

 

Overall