First, our technicians inspect the hardware you’re using: cables, boxes, hubs, remotes – They’ll see if everything’s battle ready. If not, don’t worry, they’ll sort it out.

Next is the WiFi check. They’ll survey the whole house for WiFi signal traps, and advise you on where you should put your Hub for optimum WiFi reach and strength.

The excitement begins. Computers, phones, smart TVs, and more – the technicians won’t rest until it’s all connected and working seamlessly.

For the grand finale, your technicians will set up your Virgin TV and walk you through everything they did.