Your Guide to Switching Broadband to Virgin Media

How do I Switch Broadband Providers?

This is a question that at one point or another we’re pretty sure every homeowner or renter has typed into Google. People often think switching broadband providers is complicated, but it couldn’t be easier with Virgin Media. To demystify the process, we’ve created a straightforward guide to making the change. So, get ready for lighting fast speeds and reliable connections for work, gaming and everything in between.

Why Switch Broadband Providers?

There are two things that should be on the top of your list when looking for a broadband provider – reliability and speed. With Virgin Media you’re guaranteed both. Our 99.9% network reliability means smooth, seamless connection and lightning-fast download speeds.  Check out our Network reliability stats to see for yourself. Moreover, our bundle packages offer discounted rates which can save you money and simplify your billing process. Add to that dedicated customer service and frequent special offers, and there’s no reason not to sign up to Ireland’s best broadband network.

How do I switch from one broadband provider to another?

Switching your broadband to Virgin Media Ireland involves a few simple steps that ensure a smooth transition. Here's a step-by-step guide to help you through the process:

·         Check Availability and Packages

To start, you should make sure that Virgin Media broadband is available in your area. To do this, you can visit our website with our handy availability checker. Just enter your Eircode and you’ll see what offers and services are available in your area. If you’re in a serviced area, you’ll also be able to see what packages are available. Consider what price and speeds you require along with any additional features and select a package that suits your needs.

·         Do I need to tell my old broadband before switching?

Yes, before signing up with us you’ll need to inform your current broadband supplier that you’re switching to Virgin Media. Be sure to check your original contract for any termination fees you need to be aware of along with the notice period required to cancel your current subscription. If required, remember to send back any equipment to your previous provider to avoid charges and follow their specific return instructions.

·         Sign Up Online or by Phone

Once you’ve determined the package or bundle that’s right for you, simply complete the checkout process online and we’ll guide you through the steps to complete your purchase. If you’re a new customer and would like to chat to us about switching over feel free to contact us on 1800 940070.

·         Set Up Your Broadband

Once your equipment has been delivered (usually the next day), you’re ready to begin the installation process. You can find comprehensive set up guides on our website made to help you get up and running in no time. If you require help getting everything ready, one of our Virgin Red House engineers will be able to happy to assist. You can choose this option at the checkout or after you’ve purchased your equipment if you run into trouble. Simply set an appointment and make sure someone will be home at the time of their visit.

·         Enjoy Your Lighting Fast Broadband! 

That’s it! Now sit back, relax and start enjoying your new broadband service with Virgin Media Ireland. Step into a world of high-speed downloads, effortless browsing, adrenaline-fuelled gaming and much more!

Contacting Virgin Media Ireland

For assistance at any stage, you can contact Virgin Media for help. Visit our contact page for relevant customer service phone numbers, our online chat and email support. We’ll be happy to answer any questions or help you troubleshoot any problems you experience along the way to super-fast broadband speeds.