Can Virgin Media provide me with a Static IP address?

All residential Virgin Media customers are provided with a Dynamic IP address.


This means that the IP address will change from time to time. We are unable to provide a Static IP address to residential customers.

To obtain a Static IP address you will need to contact the Virgin Media Business department. This department will discuss the options of opening a business account and then we will be able to provide you with a Static IP address.

You can contact this department by calling 1800 941 941 (Monday - Friday) or email: