All of our available products and services require a payment within 14 days from the bill issue date, which can be found at the top of your bill. Unfortunately, if you miss the due date, €12.50 may be added to the balance, and we reserve the right to charge this fee on any overdue amounts.

 

Of course, sometimes there are extenuating circumstances. That’s why this fee won’t be charged until we have sent a notification, and given you an opportunity to rectify the situation before the fee is finalized.