How do I return equipment to Virgin Media?

After your service has been cancelled, we’ll try to contact you three times to schedule a collection. Unfortunately, if we haven’t had a chance to set a time to pick up the VM Hub, Horizon TV, Digital+ or Digital+ HD box, a charge of €150 will be added to your account. 


You can contact our collector directly on 01 4405310. If you want to be on the safe side, email to arrange an early pick up of the equipment.