To speak to a member of our customer care team and add the other party, dial “1908” and select Option 2. Overseas customers can call 00 353 1 245 8000. Please remember to have your account number on hand. We also need to speak with the person you want to add, so it’s a good idea to have them on hand too.
You can also add the third party by post. If you would like to do this please send a letter to:
Virgin Media, Macken House,
39/40 Mayor Street Upper,
Please be sure to include all of your account information in the correspondence.