Bereavement of Virgin Media account holder
We're really sorry to hear about your loss. We know this is not an easy task and can be a difficult time, so call us on 1908 and we'll sort everything out. We're here to help Monday - Saturday, 9am to 9pm.
If you can have the following information to hand when you call:
- The account number
- The name of the account holder
- The action you want Virgin Media to take, for example: changing the name of the account holder or closing the account
- Your relationship to the deceased
Alternatively, you can email email@example.com with the above details.