Complaint Contact Form

1. If you have a complaint, please get in touch via the form below
2. This complaint form is for Virgin Media Ireland Customers only
3. Once you submit your complaint you will receive a text message within 48 hours with a case ID
4. You will be contacted by a member of our Complaints Team.
5. We aim to resolve your complaint within 10 working days
6. If you need more information please visit Our Code of Practice

Please fill in your details below

     

    Are you a Virgin Media Ireland Customer?

    Yes  - Then continue using this form

    No - Virgin media UK customers click here

  1. This is required to complete the form
  2. This is required to complete the form
  3. Please enter your Account Number Please add your Numerical account number

    Please ensure that this is a Virgin Media ireland account number. Entering all 0's will result in your complaint not being actioned
  4. Please add your name
  5. Please add the 1st line of your address
  6. Please add your phone number please enter numbers only
  7. Please add your email address Please enter a valid email address
  8. Required
  9. Please add details of your issue here
    1. Attach files
     
     

    11. Please tick the below captcha and to submit your complaint.