Virgin Media commits to eliminating black spots around your home with the launch of their Wi-Fi Guarantee service

Virgin Media’s new Smart Wi-Fi Pods ensure that all the devices around your home are fully connected, with guaranteed minimum speeds of 30Mb in those hard-to-reach areas


7th February 2022: Virgin Media has today launched their new Wi-Fi Guarantee service which ensures a seamless connection in every room around your home, including areas which were previously Wi-Fi blackspots. The Wi-Fi Guarantee promises minimum speeds of 30Mb in every room, for working, gaming, and for show-streaming power, right where you want it.


Using Virgin Media’s next level Wi-Fi mesh technology, the Smart Wi-Fi Pods connect with the cloud to understand how each household uses Wi-Fi. This allows for constant adapting to create the best conditions for the network.


The Smart Wi-Fi Pods work together with the Virgin Media Hub to create a Wi-Fi bubble that covers your entire home, eliminating blackspots in the process. The two also work together to automatically change settings to manage interference ensuring the connection is fast, and reliable.


Orla Kelly, Proposition and CVP Manager from Virgin Media said: “Fast and reliable broadband is a priority for our customers and Virgin Media. Our Wi-Fi Guarantee is just another demonstration of our dedication and commitment to that.


“Blackspots, in those hard-to-reach places, like a new home office in the attic, are a real source of frustration for many households, but Virgin Media is committed to eliminating them and thanks to our Smart Wi-Fi Pods, we can make working, gaming, or simply browsing seamless.


“No more running cables across the landing or sitting on the stairs to get a signal for your Zoom call, Virgin Media’s Wi-Fi Guarantee gets Wi-Fi everywhere in your house, so you don’t have to!”


The Wi-Fi Guarantee includes a Smart Wi-Fi Pod, plus up to 2 additional pods and a technician visit if needed, to ensure customer get a minimum speed of 30Mb in every room for an additional €5 a month. If black spots persist, Virgin Media guarantees €50 credit.