Virgin Mobile to remove Fair Usage Policy for Unlimited Customers for Life

April 15th 2021: Virgin Mobile understands how important it is for our customers to stay connected so, from May 19th, our 80GB Fair Usage Policy data cap will be removed for all of our Unlimited customers for life. With this announcement, all of our Unlimited customers will have access to unlimited 4G data on their plan so they never need to worry about going over their data cap again.


Virgin Mobile has seen a significant increase in overall usage of its network due to the various lockdowns and changes to the way we work, live and play. Total domestic call minutes increased 34% in 2020 and there were over 48 million texts sent on our network in 2020 also with January being the busiest month due to the New Year’s Wishes effect.


Karen Faughnan, Head of Commercial Trading at Virgin Media said: “We’re always looking for ways to help our customers stay connected so with the removal of or 80GB Fair Usage Policy for our Virgin Mobile Unlimited customers, today’s announcement should really help those who, more than ever, have come to rely on their smartphones to work, rest and play. Now, our Unlimited customers won’t have to worry about using up all your data on video calls, streaming apps or web browsing while we all do our best to stay at home.”