The following announcement is information from UPC Ireland before the move to Virgin Media.
UPC announces a restructuring programme to improve competitiveness
Ireland, Thursday 19 th February, 2015: UPC has today announced a restructuring programme to improve the company’s competitiveness. The changes will involve a realignment of business operations to reduce costs and create additional efficiencies which will include the outsourcing of certain existing business processes.
These changes could potentially result in the redundancy of up to 170 roles. Where possible, redundancies will be achieved on a voluntary basis and it is hoped that available redeployment opportunities will minimise the impact on staff.
It is expected that the various steps associated with this plan will be substantially completed by the summer of 2015 and no further redundancies are foreseen.
Magnus Ternsjö, CEO of UPC said:
“We have announced a restructuring programme involving a certain number of our business operations. This follows an internal review of existing and future business requirements. Making these decisions to change is difficult, but necessary. Our priority today is to meet with colleagues impacted by the programme and engage with them in the most supportive and transparent way possible.
“The changes taking place will impact a number of divisions across the company but primarily relate to activities in Customer Care, Sales and Field Operations. UPC will also migrate additional activity from certain outsource partners and relocate this business to other third party suppliers within the Liberty Global group.
“These changes are necessary to ensure the company remains competitive on all fronts and remains an agile and sustainable business.”