My Profile

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    Account Administrator
    Administrator

    My Virgin Media Accounts:

    Below are the My Virgin Media accounts you own and manage.

    Administrator


    {{currentAccountDetail.addressLine1}}, {{currentAccountDetail.addressLine2}}, {{currentAccountDetail.addressLine3}}


    Name on the bill: {{currentAccountDetail.firstName}} {{currentAccountDetail.lastName}}

    Customer Number: {{currentAccountDetail.customerId}}

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  • Account Permissions

    You have been given access to the following account(s). Click on the account number to view full details.

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    My Virgin Media Settings:

    My Sign In Details

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    Username

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  • Password

    ************
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    • Please enter your new password Password should contain minimum 8 characters Password should not contain spaces Password should contain uppercase lower case and numbers Password should not contain 3 consecutive characters
      Minimum Requirement
      • Minimum 8 characters
      • Must contain at least one lower case character
      • Must contain at least one upper case character
      • Must contain at least one digit
      • Must not contain spaces
    • Please enter your new password Passwords do not match

    Recovery details

    These details will allow you to recover your email address or password if you forget them

    Secret Question

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    Answer

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    Recovery mobile number

    - {{info.currentRecoveryMobile}}
  • Recovery Number Please provide a valid mobile number
  • Secondary recovery email

    - {{info.currentRecoveryEmail}}
  • Recovery Number {{info.messageInvalidNewRecoveryEmail}}
  • You recently tried to change your email address. We have sent a verification email to {{info.pendingRecoveryEmail}}. Didn't recieve it? Resend verification email

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    Social Media Sign In

    Link a social media profile to your account to make sign in quick and easy.

    Facebook

    {{info.accountDetail['FacebookAccount'].displayName}}

    {{info.accountDetail['FacebookAccount'].emailAddress}}

    Twitter

    {{info.accountDetail['TwitterAccount'].displayName}}

    {{info.accountDetail['TwitterAccount'].emailAddress}}

    Google

    {{info.accountDetail['GoogleAccount'].displayName}}

    {{info.accountDetail['GoogleAccount'].emailAddress}}

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    Contact Details

    Email address: Edit
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    Fixed phone number:
    Mobile phone number:
    Mobile phone number: Edit
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    Office phone number: Edit
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    Last Sign in

    The last five times you have signed in, showing the Virgin Media service used and time

    App / website

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    App / website: {{currentloginDetail.lastLoginFromService}}
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