MyVirginmedia/Overview

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Your SIM card request is under way. Your old SIM card will stop working once you confirm the SIM swap below.

Are you sure you want to finalize the SIM swap? Remember, your old SIM card will stop working. Please enter the last 4 digits of the SIM (ICCID) number which can be found under the bar code on the wallet sized card which you received with your SIM

Hurray! Its done.

Your SIM card request is under way. Your old SIM card will stop working once you confirm the SIM swap below.

Are you sure you want to finalize the SIM swap? Remember, your old SIM card will stop working. Please enter the last 4 digits of the SIM (ICCID) number which can be found under the bar code on the wallet sized card which you received with your SIM

Hurray! Its done.

DPD Tracking

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My Payment Plan

Need to reschedule or cancel your scheduled technician visit? No problem, you can do so here at the click of a button.

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Change or cancel

Change

No slots currently available for this appointment.

Selected slot is not available now. Please select another slot and try again.

Select an available date and time slot and click update appointment. A confirmation of your update will be shown and your new date will be updated in your appointments.

Select the cancel appointment check box and click 'update appointment'

I would like to cancel my appointments

Are you sure you want
to change your appointment to:

Wednesday 9th April

between 9am and 12am

Are you sure you want
to cancel your appointment!

Thanks, your appointment has been updated!

Thanks, your appointment has been cancelled!

Sorry you cannot make changes to your appointment online now. Please call us to make any changes.

Need to reschedule or cancel your scheduled technician visit? No problem, you can do so here at the click of a button.

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{{appointment.date}}

{{appointment.time.slot}} {{appointment.time.desc}}

Change or cancel

Change

Change or cancel

Change

No slots currently available for this appointment.

Selected slot is not available now. Please select another slot and try again.

Select an available date and time slot and click update appointment. A confirmation of your update will be shown and your new date will be updated in your appointments.

Select the cancel appointment check box and click 'update appointment'

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I would like to cancel my appointments

Are you sure you want
to change your appointment to:

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{{appointment.overlaySlot}}

Are you sure you want
to cancel your appointment!

Sorry you cannot make changes to your appointment online now. Please call us to make any changes.

Thanks, your appointment has been updated!

Thanks, your appointment has been cancelled!

Current Balance

€ {{currentBalance | number:2}}

View all payments

Latest Bill

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€ {{billsHistory[0].newCharges | number:2}}

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No bills generated yet

Current Unbilled Costs

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€ 0.00

My Virgin Media Services

Television

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Broadband

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Home Phone

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Description

€ {{currentNbo.price}}

per month

You will not see this offer for this session.

You will not see this offer next time you log in. You can view all offers in the My offers section. (Undo)

Click here to edit the upgrade now overlay

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€{{currentNbo.price}} a month

View more offers

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Current Balance

€ {{currentBalance | number:2}}

Latest Bill

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€ {{billsHistory[0].newCharges | number:2}}

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No bills generated yet

My Virgin Mobile Devices

Keep Your Number

Devices

Generic

Description

Whether you want to increase your broadband speed, get more TV channels or to add something extra, here’s the place to do it!

Add a Customer Unlimited SIM to your account and get unlimited 4G data, calls & texts on a 30 day contract. Just €20 a month on an everlasting price.

Congratulations on your new home, learn all there is to know about moving your Virgin Media services.

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Bills are a breeze | Does wonders for your WiFi experience | Own your usage | In-app chat  with our agents

To enter: download the app, sign in to your account, find the iPhone 15 competition on the home screen and tap “enter now”.

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Its quick and easy to move your current number over to Virgin Mobile. All you need to do is follow the 3 steps once you have recieved your new Virgin Mobile SIM.

Please enter your mobile phone details below. Make sure your existing phone is near you.

Temporary Virgin Mobile number

Your current mobile number to port

Enter valid mobile number Number must have 9 digits only

Select your current network

Select your current plan type

Prepaid unregistered
Prepaid
BillPay
BillPay Multiline

Bill pay account number from current provider

Enter valid account number

Its quick and easy to move your current number over to Virgin Mobile. All you need to do is follow the 3 steps once you have recieved your new Virgin Mobile SIM.

Please enter verification code.

verification code

Enter a valid code

Its quick and easy to move your current number over to Virgin Mobile. All you need to do is follow the 3 steps once you have recieved your new Virgin Mobile SIM.

This process takes up to 2 hours as long as it is during the porting hours.

8am to 6pm - Monday to Friday

10am to 5pm - Saturday to Sunday

If you request to port your number outside of these hours, you can still submit your request, but your clock wont start until the next morning. You should not lose your service with the existing provider during this time.

When your number is moved over to Virgin media you will lose service on your old sim. You should then put your new Virgin Mobile SIM into your unlocked phone and you should be good to go!

Great, You are Done!