My Profile

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    Account Administrator
    Administrator

    My Virgin Media Accounts:

    Below are the My Virgin Media accounts you own and manage.

    Administrator


    {{currentAccountDetail.addressLine1}}, {{currentAccountDetail.addressLine2}}, {{currentAccountDetail.addressLine3}}


    Name on the bill: {{currentAccountDetail.firstName}} {{currentAccountDetail.lastName}}

    Customer Number: {{currentAccountDetail.customerId}}

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  • My Virgin Media Settings:

    My Sign In Details

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    Username

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  • Password

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    • Please enter your new password Password should contain minimum 8 characters Password should not contain spaces Password should contain uppercase lower case and numbers Password should not contain 3 consecutive characters
      Minimum Requirement
      • Minimum 8 characters
      • Must contain at least one lower case character
      • Must contain at least one upper case character
      • Must contain at least one digit
      • Must not contain spaces
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    Recovery details

    These details will allow you to recover your email address or password if you forget them

    Secret Question

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    Answer

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    Recovery mobile number

    - {{info.currentRecoveryMobile}}
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  • Secondary recovery email

    - {{info.currentRecoveryEmail}}
  • Recovery Number {{info.messageInvalidNewRecoveryEmail}}
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    My Account Details:

    Contact Details

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    Fixed phone number:
    Mobile phone number:
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    Office phone number: Edit
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    Last Sign in

    The last five times you have signed in, showing the Virgin Media service used and time

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