Business SMS

Today, speed of information is king. In most cases telephone or even email communication is just not fast enough. With Virgin Media Business SMS you can reach your clients, partners or employees instantaneously.

At a glance

  • 98% of SMS is being read
  • Helps boost corporate reputation
  • Fail safe platform
  • Reduces costs
 
 

Overview

By incorporating the Virgin Media gateway technology into your IT systems you can boost your corporate reputation and increase revenue by engaging with your stakeholders efficiently, effectively and instantaneously.

With 100% of the Irish adult population owning a mobile phone and 98% of all SMS being read, you can guarantee your message will reach its destination.

SMS messaging also allows customers to text back, encouraging them to become active stakeholders in your business as well as helping to boost customer loyalty. .

Need advice? Call 1800 941 941 or arrange a callback:

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How it works

Virgin Media's SMS gateway is used to help drive sales, improve customer communication, reduce costs and provide a better customer service.
The powerful Virgin Media SMS gateway is robust enough to handle the most demanding of SMS campaigns. With a unique capacity to send 500 SMS messages per second it can provide a 24/7 fail safe platform for your communications.

Benefits of SMS

Our extremely user friendly web based portal allows you to easily setup and manage SMS campaigns on the go. Customers info can be uploaded from excel or alternatively through your CRM system via an API, we can walk you through this initial setup.

Some additional benefits of SMS include:

  • SMS is a time saving and cost effective way of communicating with your stakeholders
  • Through two-factor authentication there is increased IT security
  • SMS encourages high response rates
  • The Virgin Media Gateway Technology is easy to use with very little training required
  • SMS is easy to track and a fully traceable method of communication
  • To help save on time messaging can be automated
  • It offers a highly targeted form of communication for specific Marketing campaigns

Our approach

At Virgin Media Business we strive to offer you a high quality, cost competitive, reliable solution to meet your business needs. In order to ensure you receive the best possible solution for your business we follow some key steps in our sales journey..

Step: Introduction

Once we receive your enquiry a dedicated Account Manager will be assigned. This Account Manager will make contact with you, and organise a meeting, to gain a better understanding of your requirements.

Step 2: Solution Design

Once a brief is gathered it is passed to our pre-sales team who will then work with you and your assigned Account Manager to design a solution specifically to meet your business needs.

Step 3: Quotation

Quotations and estimates are provided to you at no cost. This process includes site survey visits to establish specific requirements e.g. route entry, equipment and locations.

Step 4: Project Management

After pricing has been agreed and contracts signed then our service delivery team will work with you to get your new service installed as quickly and efficiently as possible, ensuring limited disruption to your business.

Step 5: Installation and after sales care

Once we provision your solution and test it to your satisfaction, you will be supplied with a welcome pack. This pack will include technical information about your service, support procedures and contact numbers and escalations procedures.
Thereafter your service will be managed by your dedicated Account Manager in conjunction with our Business Support Team.

Case study 

At Virgin Media Business we work with a wide range of Businesses from various sectors and industries around Ireland, supplying them with solutions specifically designed to meet their business needs. Click here to view case studies from our clients and see how you can benefit by choosing Virgin Media Business as your communications provider.

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