SIP Trunking

Make calls over the internet and free yourself from your landline

SIP Trunking. That’s short for Session Initiation Protocol Trunking, but don’t be put off by the less-than-sexy title. Behind the name you’ll find a trunk-load of amazing features. Top of these is the fact that this is a phone that can make calls over the internet while using your connection to carry emails, video, instant messaging and access the web. 

 
 

Call us to order

1800 940 062

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  • We'll have a chat about your business needs
  • You come away with a product tailored for you
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The details

Advantages of SIP Trunking

No need for seperate lines   

If you’re wrestling with a smorgasbord of aging telephone equipment, possibly with a range of service level agreements (SLAs) that don’t quite fit together, SIP Trunking could be the perfect answer. It offers the opportunity to unify everything with a single supplier and one robust SLA.

Increases VoIP

Make the most of your Leased Line or Virtual Private Network by adding voice to your internet connectivity.

Dedicated support

While you innovate we'll be monitoring your service 24/7. A dedicated service relationship keeps things consistent.

Improves call handling

Our SIP Trunking solutions include a full suite of advanced call-handling features. Enjoy DDI (Direct Dialling Inwards), CLI (Call Line Identity), CLIP (Caller Line Identity Presentation), CLIR (Caller Line Identity Restriction) and Presentation Numbers. 

Increases call quality

Most businesses that use SIP trunks find that the call quality is just as good as (if not better than) traditional telephone systems.

The techie bit

 

Reduced calling costs

Make cost savings by removing the need to install a dedicated voice circuit on each of your sites. You can run a SIP Trunk over your existing data network, regardless of how many sites this includes. This makes more of what you already have and means you won’t need to invest in a separate traditional voice service.  Add in the fact that internal calls (even across sites) are virtually free and calling overseas costs roughly the same as your national calls, what’s not to love?

Greater scalability

Depending on your business, there are times of the year when you have to brace yourself from the onslaught: Christmas, Valentine's, university clearing. With a traditional phone system you’d need to have additional lines sitting unused all year, just so that you have them for the peak. With SIP Trunking, you use your bandwidth and can have the capacity to scale up and down, whenever you need to. To put it in context, SIP Trunking can accommodate thousands of calls, while an ISDN circuit can usually only cope with 30 at a time.

Improved call handling flexibility and efficiency

If you’re wrestling with a smorgasbord of aging telephone equipment, possibly with a range of service level agreements (SLAs) that don’t quite fit together, SIP Trunking could be the perfect answer. It offers the opportunity to unify everything with a single supplier and one robust SLA.

Reduced hardware costs

Minimise outlay by using your existing handsets and equipment.

 
 

Installation

At Virgin Media Business we strive to offer you a high quality, cost competitive, reliable solution to meet your business needs. In order to ensure you receive the best possible solution for your business we follow some key steps in our sales journey.

Step 1: Introduction

Once we receive your enquiry a dedicated Account Manager will be assigned. This Account Manager will make contact with you, and organise a meeting, to gain a better understanding of your requirements.

Step 2: Solution Design

Once a brief is gathered it is passed to our pre-sales team who will then work with you and your assigned Account Manager to design a solution specifically to meet your business needs.

Step 3: Quotation

Quotations and estimates are provided to you at no cost. This process includes site survey visits to establish specific requirements e.g. route entry, equipment and locations.

Step 4: Project Management

After pricing has been agreed and contracts signed then our service delivery team will work with you to get your new service installed as quickly and efficiently as possible, ensuring limited disruption to your business.

Step 5: Installation and after sales care

Once we provision your solution and test it to your satisfaction, you will be supplied with a welcome pack. This pack will include technical information about your service, support procedures and contact numbers and escalations procedures. Thereafter your service will be managed by your dedicated Account Manager in conjunction with our Business Support Team.

 
 
 

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Call us to order

1800 940 062

  • Give us a call to order this product
  • We'll have a chat about your business needs
  • You come away with a product tailored for you
  1. Required Field
  2. Please enter your email address You must enter a valid email address
  3. Required Field
  4. Please enter your telephone number You must enter numeric digits only
  5. Required Field
 
 
Arrange a callback