Expansive, inexpensive connectivity that's not just for carriers
Don't let the name fool you: it's not only carriers that can benefit from this wide-reaching, cost-effective and reliable connectivity solution. If you're an enterprise (or a carrier) who provides networking services to end users, you could profit from switching to Carrier Ethernet. This service has standardised attributes so it's easy to sell, and strives to be as dependable as it gets. This is connectivity that's on your side.
Advantages of Carrier Ethernet
OAM Performance Management
This is our handy protocol for installing, monitoring and troubleshooting Ethernet metropolitan area network (MANs) and Ethernet WANs.
The cost model and simplicity of Ethernet is carried into the effective scalability, low latency and diversity of Carrier Ethernet.
Quality of Service
Virgin Media Business offers top class support for our WAN Solutions with dedicated support services available 24 hours a day, 365 days a year as well as rapid remote diagnosis and resolutions.
Quarter of a million locations fibred
Find out if you're covered by giving one of our friendly and efficient customer service representatives a call now.
The techie bit
True quality of service
Well-defined, leading performance and quality parameters give you the ability to operate at a significant higher service level than on traditional Ethernet networks.
The first-class OAM-performance management provides you deepest end to end service detail views to efficiently manage your customer SLA over our networks.
Simplicity to drive costs down
Our MEF Carrier Ethernet network implementation reduces complexity and provides you with more competitive pricing in combination with leading service availability and reliability.
Quarter of a million business locations fibered
Get connected to the largest alternative fiber-network in Europe, including over 300 Datacenters.
At Virgin Media Business we strive to offer you a high quality, cost competitive, reliable solution to meet your business needs. In order to ensure you receive the best possible solution for your business we follow some key steps in our sales journey.
Step 1: Introduction
Once we receive your enquiry a dedicated Account Manager will be assigned. This Account Manager will make contact with you, and organise a meeting, to gain a better understanding of your requirements.
Step 2: Solution Design
Once a brief is gathered it is passed to our pre-sales team who will then work with you and your assigned Account Manager to design a solution specifically to meet your business needs.
Step 3: Quotation
Quotations and estimates are provided to you at no cost. This process includes site survey visits to establish specific requirements e.g. route entry, equipment and locations.
Step 4: Project Management
After pricing has been agreed and contracts signed then our service delivery team will work with you to get your new service installed as quickly and efficiently as possible, ensuring limited disruption to your business.
Step 5: Installation and after sales care
Once we provision your solution and test it to your satisfaction, you will be supplied with a welcome pack. This pack will include technical information about your service, support procedures and contact numbers and escalations procedures. Thereafter your service will be managed by your dedicated Account Manager in conjunction with our Business Support Team.