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VOICE SERVICES

Non Geographic Numbers

Simplify your calls, focus on your business

A non geographic number replaces your regular number when you call out. It’s the one your customer sees.  

There are lots of options to choose from. Non-regional numbers give your business a national presence and levels the playing field with even the biggest corporations. Freephone numbers like 1800 are great for supporting campaigns and promotions. Or simply nominate a single, central number for your office. 

If you have more than one base you can customise where each call should go using call-routing. This means your customers are always talking to the right person. And if you move, your number moves with you. 

 
 
 
 
 
 

How would you like to order?

Call us

Speak to our experts to tailor a package and take your order.

1800 940 062

 
 

Monday to Friday 8am - 6pm

 
 
 
 
 
 

We’ll call you

Choose a time slot and provide a few details. Our experts will call you back to take your order.

 
 
 
 
 
 
 
 

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Advantages of Non Geographic Numbers  

 
 

Incentivise customers to contact you

Create a central low cost, or free, point of contact for your customers – with every department under one roof. 

Cost effective

Opt for a national-rate number to unlock new revenue streams. 

Provides geographic and size anonymity 

Local businesses can gain a national presence with a simple, non-geographic number. 

No limits on call volumes

As call numbers increase, your service stays reliable and clear.

 
 

The details

The techie bit

Freephone Numbers

Receive calls for free from anywhere in ROI (including mobiles). More than 80% of the public recognise that 1800 numbers are free to call, making them an asset for driving sales. Increase response rates from advertising and marketing campaigns.

Call Save 1850 Numbers

Charged at a fixed fee per call. The same cost regardless of the call duration. Ideal for generating inbound calls without having to pay the full cost of the call. Ideal for promoting customer loyalty

Local Rate 1890 Numbers

Charged at a local rate. Suitable for long duration calls or technical support as the cost of the call is more evenly shared. Decreases costs, as the caller contributes to the call charge

Universal Access 0818 Numbers

Similar to 1890, but the difference is the way the service is billed. 0818 is a revenue share service (which means the called party receives a payment for calls made to them)

Installation

At Virgin Media Business we strive to offer you a high quality, cost competitive, reliable solution to meet your business needs. In order to ensure you receive the best possible solution for your business we follow some key steps in our sales journey.

Step 1: Introduction

Once we receive your enquiry a dedicated Account Manager will be assigned. This Account Manager will make contact with you, and organise a meeting, to gain a better understanding of your requirements.

Step 2: Solution Design

Once a brief is gathered it is passed to our pre-sales team who will then work with you and your assigned Account Manager to design a solution specifically to meet your business needs.

Step 3: Quotation

Quotations and estimates are provided to you at no cost. This process includes site survey visits to establish specific requirements e.g. route entry, equipment and locations.

Step 4: Project Management

After pricing has been agreed and contracts signed then our service delivery team will work with you to get your new service installed as quickly and efficiently as possible, ensuring limited disruption to your business.

Step 5: Installation and after sales care

Once we provision your solution and test it to your satisfaction, you will be supplied with a welcome pack. This pack will include technical information about your service, support procedures and contact numbers and escalations procedures. Thereafter your service will be managed by your dedicated Account Manager in conjunction with our Business Support Team.

 
 
 

Not sure what you need?

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Call us

 
 
 
 

Speak to our experts to tailor a package, whatever your needs and business size.

1800 940 062

 
 

Monday to Friday 8am - 6pm

 
 
svg.support.message

Or we can call you

 
 
 
 

Choose a time slot and provide a few details. Our experts will call you back.

 
 
 
 
 
 

Hidden Title

  1. Please enter your name
  2. Please enter your number You must enter numeric digits only
  3. You must enter a valid email address
  4. Please agree to our terms and conditions
  5. Please agree to our privacy policy
  6.  
     
  7.