Work from

anywhere

 
 
 
 

VOICE SERVICES

Virgin Cloud Voice

A cloud-based solution to bring your phone system into the 21st Century

Our Unified Communications solution replaces your old school telephone platform and provides you with a Voice over IP (VoIP) solution, which uses our fibre powered data network to support all your business’ communications needs. Go from browsing the web to making voice calls, hosting video conference calls, sending Instant Messages or sharing documents – all through the same connection. Open your company to a world of flexible working while making huge savings. Your business will also benefit from the scalability and control available through the self-service portal.  

Allow your business to work from anywhere

How we do business is changing. Virgin Cloud Voice has all the tools you need to manage your set up whether working in the office or from home. Route and redirect calls through your IVR, forward numbers from hunt groups to your employees’ homes or even use your entire office phone set up via our Softphone app on your mobile phone, tablet or laptop. Operate your business, as if you are in the office, from anywhere. And best of all, our teams are here to help you every step of the way.

 
 
 
 
 
 
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Our Virgin Cloud Voice packages

Virgin Cloud Voice is offered as part of a monthly package offering, 
meaning even more savings for your business. 

Virgin Cloud Voice 400

400Mb Fibre Broadband with next working day service level agreement

  • Second Dedicated broadband modem 
  • Cloud Voice with up to 5 numbers*
  • Call backs available from €15
From

€99

/month (excl. VAT)

Virgin Cloud Voice 500 

500Mb Fibre Broadband with next working day service level agreement

  • Second Dedicated broadband modem 
  • Cloud Voice with up to 5 numbers*
  • Call backs available from €15
From

€119

/month (excl. VAT)

*Additional fees if you need more numbers or more Softphone licenses (landline anywhere app) added to your account.

How would you like to order?

Call us

Speak to our experts to tailor a package and take your order.

1800 940 062

 
 

Monday to Friday 8am - 6pm

 
 
 
 
 
 

We’ll call you

Choose a time slot and provide a few details. Our experts will call you back to take your order.

 
 
 
 
 
 
 
 

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Why choose Virgin Cloud Voice?

By replacing your traditional phone system with a more flexible software-based solution, you are eradicating issues that are costly to your productivity and ultimately to your business. These problems may include poor call quality, dropped calls, outdated hardware and a lack of scalability. Avoid these problems with these benefits: 

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Flexibility

Our intuitive web-based portal puts you in control, allowing you to manage users and features such as hunt groups, call forwarding and speed dials.

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Mobility

Work phone calls are no longer limited to the physical office space. Employees can choose to take calls at home or on the go, which opens up a whole new world of flexible working for the business.

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Cost effective 

Our software-based solution gives you all the sophisticated telephony features with none of the upfront investment or on-site maintenance. And with our award-winning broadband packaged in, office solutions have never been more affordable. 

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Future proof

Automatic upgrades are installed as they become available. Benefit from new innovative features at no extra cost. Easily scale up when your business grows, no need to physically install new extensions.

Your Questions Answered

Is Virgin Cloud Voice for me?

Virgin Cloud Voice is for all types of businesses. It’s used by companies that have a handful of employees all the way up to 50 subscribers.

Do I need Internet as part of this service?

To get started with Virgin Cloud Voice for your business, you’ll need a reliable high-speed broadband connection that will come as part of the service. 

What hardware do I need installed?

Everything you need will work off our broadband router. If you don’t have one already, Virgin Media Business can also install a switch in your premises. This low-fuss device allows for the handsets in your office to be plugged into the provider-hosted network.

How do I get everything set up?

Our support team will be on hand to get you set up and give you full training on the platform. Get in touch today to learn more about what Unified Communications can do for your business.

Can we use Virgin Cloud Voice on mobile phones?

With our mobile app, you can receive and make phone calls from your office number directly on your mobile phone. You can work anywhere and anytime as long as you have an internet connection.

What support is available to me?

Our package includes a business grade SLA and a dedicated support desk for business customers. As well as a Dublin-based live support desk, there is also an intuitive help function within the self-service portal. 

 
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Be a big business even if you are not

Virgin Cloud Voice helps you do the cool stuff that all the big companies seem to do, like personalised on hold recordings with your latest business updates or special offers and internal voice routing to better handle calls flows (press 1 for sales request, press 2 for support, etc).

Download our e-book to find out more!

 
 

Not sure what you need?

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Call us

 
 
 
 

Speak to our experts to tailor a package, whatever your needs and business size.

1800 940 062

 
 

Monday to Friday 8am - 6pm

 
 
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Or we can call you

 
 
 
 

Choose a time slot and provide a few details. Our experts will call you back.

 
 
 
 
 
 

Hidden Title

  1. Please enter your name
  2. Please enter your number You must enter numeric digits only
  3. You must enter a valid email address
  4. Please agree to our terms and conditions
  5. Please agree to our privacy policy
  6.  
     
  7.