We’re sorry you’re experiencing issues with your Virgin Media services. We will always endeavour to have your services back up and running as quickly as possible. In 2019 we are introducing notifications by text message in the event of an area outage to keep you as up to date as possible. 

Check if your area is affected by an outage here by entering your account number or you can get in touch with our team directly.


Contact us

Still stuck? Get in touch with us and we’ll help you resolve the issue