Rapid,
resilient
internet
INTERNET & DATA SERVICES
Dedicated Internet Access for Business
Reliable Dedicated Internet Access for IT Managers in Medium and Enterprise Business.
Rapid, resilient internet that’s all yours
Dedicated internet access for business gives your organisation an internet connection you don't have to share. Your data charges through our fibre-optic network at 2.3 terabits every second — relentless.
Also known as a leased line, dedicated internet access for business uses Ethernet connectivity. If you've outgrown looking after your own connection, pass us the baton. We guarantee it'll perform the way you need it to.
How would you like to order?
Call us
Speak to our experts to tailor a package and take your order.
1800 567 567
Monday to Friday 9am - 5.30pm
We’ll call you
Choose a time slot and provide a few details. Our experts will call you back to take your order.
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Frequently Asked Questions
What is Dedicated Internet Access for business?
Dedicated Internet Access for business (DIA), sometimes called a leased line, is a business internet connection that isn't shared with any other customer. Virgin Media Business delivers dedicated internet access for business over Ethernet connectivity on its own fibre-optic network, giving medium and enterprise businesses guaranteed, uncontended bandwidth rather than a connection shared across a neighbourhood or building.
What speeds are available with Virgin Media Business Dedicated Internet Access?
Virgin Media Business DIA is available from 10Mb up to 10Gbps, with identical (symmetrical) upload and download speeds at every tier. This makes it suitable for anything from a growing office to a high-capacity enterprise site, and bandwidth can be flexed as demand changes.
What does a 1:1 contention ratio mean?
A 1:1 contention ratio means there is no bandwidth sharing with other customers. Unlike standard broadband, where a connection is split across multiple users, a Virgin Media Business DIA line is dedicated solely to your organisation, so your speed doesn't drop at peak times.
Why are symmetrical upload and download speeds important for business internet?
Symmetrical service means upload and download speeds are identical, which matters for tasks like moving large data sets, cloud backups, video conferencing and VoIP calls. Standard broadband typically offers much slower upload than download speeds, which can bottleneck these business-critical activities.
Does Dedicated Internet Access come with a Service Level Agreement (SLA)?
Yes. Virgin Media Business bases its SLA on fault resolution rather than response time and offers some of the best service agreements in Ireland. Field Engineers are on standby 24 hours a day for on-site diagnosis or hardware swap-out if an issue occurs.
Is static IP addressing included with Virgin Media Business DIA?
Yes, static IP addresses are provided as standard. Customers receive a public IP subnet (default /29), and the service handoff is available on either an electrical (RJ45) or optical (SFP) port, depending on requirements.
What network does Virgin Media Business use for Dedicated Internet Access?
DIA runs on Virgin Media's own Pan-European AORTA network, which offers Tier 1 carrier-grade connectivity with peering across major European and US exchanges. Dedicated fibre is installed in the customer's comms room, with handoff on a fully managed enterprise switch.
Is there resilience or backup built into a DIA connection?
Yes. For customers who need extra protection, Virgin Media Business can provide dual homing and network diversity running HSRP, giving robust resilience against outages and reducing the risk of downtime for business-critical connectivity.
How does IPv6 support work alongside IPv4 on a DIA connection?
As IPv4 addresses become scarce, Virgin Media Business supports a dual stack approach that runs IPv4 and IPv6 simultaneously. This allows a smooth transition to IPv6 while maintaining full backward compatibility, so existing IPv4 customers see no disruption.
What is the process for getting Dedicated Internet Access installed?
Installation follows five steps: a Dedicated Account Manager is assigned to understand requirements; the Pre-Sales Team designs a solution; a free quotation is provided, including a site survey; project management begins once contracts are signed; and finally, the service is installed, tested and handed over with a welcome pack covering support and escalation procedures.
Who is Dedicated Internet Access for business suitable for?
Dedicated internet access is aimed at organisations that have outgrown shared or standard broadband connections and need guaranteed bandwidth, fixed monthly costs and a single point of contact for support and service requests.
How can I order Dedicated Internet Access for business from Virgin Media Business?
You can order dedicated internet access by calling 1800 567 567 (Monday to Friday, 9am to 5.30pm) or by requesting a call back online, where you choose a time slot and an expert will call you back to take your order and tailor a package to your needs.
Why choose Dedicated Internet Access for Medium and Enterprise Business?
Relentlessly rapid
From 10Mb to 10Gbps per second, a dedicated connection gives you the ability to work with higher capacities with identical upload and download speeds
Managed by us
While you innovate we’ll be monitoring your service 24/7. A dedicated service relationship manager keeps things consistent
No bandwidth sharing
Create your own network with speeds that you don't share with anyone else
Trackable performance
Our online reporting tool means you can always see what’s happening with your service
Easy contact
You’ll have a single point of support for orders and service requests
Flexible bandwidth
Easy to flex when demand changes and easy to budget with the knowledge of all the fixed costs up front. You’ll only ever pay for the bandwidth you need for dedicated internet access for medium and enterprise business.
Cleverly customisable
Select the combination of services that suits you. Mix it up as you expand.
Symmetrical service
Your upload and download speeds stay identical - essential for moving data and services like VoIP
Best service agreements
In the unlikely event of an interruption we provide the best service agreements in Ireland.
Cost effective
Choose the plan that suits your business needs. Fixed monthly costs mean no nasty surprises on your bill
If your organisation needs DIA for medium and enterprise business or is looking for reliable dedicated internet access for business, contact us today. We’ll tailor a voice connectivity plan that meets your scalability, reliability and control requirements.
The details
The techie bit
Pan European AORTA Network
Virgin Media owned, Pan European AORTA network offers Tier1 Carrier Grade connectivity, peering across all main European and US exchanges. Our professional team will install a dedicated fibre pair within your comms room and handoff your internet service on a fully managed enterprise switch. We will provide you with a public IP subnet (default /29) and the handoff service (depending on your preference) on either electrical (RJ45) or optical (SFP) port. For those that require Internet protection we can offer robust resilience with dual homing, network diversity running HSRP.
Internet Connection
We can offer robust resilience with dual homing, network diversity running HSRP.
Unlimited access
No usage limit (fixed monthly rental is charged for the service).
1:1 contention ratio
There is no bandwidth sharing with other customers.
Symmetrical service
You get the same upload and download speeds.
Managed as a single line
Making it an easier and quicker fault resolution.
IP address
Static IP addresses are available as standard.
Field engineers on standby
On-site diagnosis and/or hardware swap-out 24 hours a day.
Service level agreement
We base ours on fault resolution not response time.
Portal access
View the utilization of your traffic, both inbound and outbound.
Downloads
Installation
At Virgin Media Business we strive to offer you a high quality, cost competitive, reliable solution to meet your business needs. In order to ensure you receive the best possible solution for your business we follow some key steps in our sales journey.
Step 1: Introduction
Once we receive your enquiry a dedicated Account Manager will be assigned. This Account Manager will make contact with you, and organise a meeting, to gain a better understanding of your requirements.
Step 2: Solution Design
Once a brief is gathered it is passed to our pre-sales team who will then work with you and your assigned Account Manager to design a solution specifically to meet your business needs.
Step 3: Quotation
Quotations and estimates are provided to you at no cost. This process includes site survey visits to establish specific requirements e.g. route entry, equipment and locations.
Step 4: Project Management
After pricing has been agreed and contracts signed then our service delivery team will work with you to get your new service installed as quickly and efficiently as possible, ensuring limited disruption to your business.
Step 5: Installation and after sales care
Once we provision your solution and test it to your satisfaction, you will be supplied with a welcome pack. This pack will include technical information about your service, support procedures and contact numbers and escalations procedures. Thereafter your service will be managed by your dedicated Account Manager in conjunction with our Business Support Team.
Not sure what you need?
Call us
Call us from Monday - Friday 9am - 5.30pm
1800 567 567 Business Sales
1800 924 225 Business Support
Or we can call you
Choose a time slot and provide a few details. Our Experts will call you back.